Problem with small hoop

Perhaps the machine is not recognizing the hoop you have installed. Could be a computer component or software glitch or something wrong with the hoop itself.

You might try contacting a local machine dealer for support or contact the online manufacturer support.

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When you are editing the design make sure you are actually doing it in the hoop size that you want. It may be that the design has been done in a larger hoop although it does not really require it. I can change the hoop size on my machine. Good Luck!

Your machine would be able to perform 5 X 8 embroideries. The hoop size on this machine is recognized by the machine itself, depending of the embroidery file size. So it the embroidery is small, it will indicate that the small hoop is needed.

But U can use the large hoop, position the embroidery where U want then perform another embroidery on the sams hoop.

TRICK : the embroidery size exceeds the hoop? reduce it in X and or Y using this function on the machine

In Embird you can select the sizes for the hoops you have. In the editor under options you can select the hoops for your machine...

The first thing to check is the software version on your machine. Later versions are far better at recognizing the proper hoop than the earlier versions. The current version is 2.24 . Check this by looking at the bottom, right corner of the welcome screen when the machine is first turned on. The numbers in that corner are your software version.
If you are in the 2's, then adding the latest probably won't change this problem. Make sure that when the hoop is slid into position you do not go beyond the proper position. The release button on the hoop holder should drop down fully. If it is slightly raised, pull the hoop back toward you, without holding down on the button and see if it clicks down farther. If so, I recommend that you press the button just when you start the hoop onto the machine, then release it and as the hoop slides back it will click into the hole. Wiggle the hoop a little and the button should seat fully and then the machine should recognize it. If it still does not recognize the hoop, you may need professional attention.

If you have a light gray button then you need to have the embroidery unit upgraded. The hoop will fit on the machine, but the machine can not recognize the hoop. The new hoop holder that needs to be installed will have a second sensor trigger allowing the machine to recognize more hoops. The original holder only has one trigger and can only recognize earlier hoops.
Contact an authorized Husqvarna repair center to have your embroidery unit upgraded.

Except advices from the previous posts I suggest to check out whether you install small hoop precisely, there should not be any deflections, you need to insert it on the full length and fix it very well.

Do not switch on the machine with the small hoop attached. After changing the hoop reload (close and open again) the design or restart the software or select the small hoop manually from the menu.

Joan, there are 3 micrositches on your embroidery unit arm. these switches are depressed when you attach the hoops, it appears from your comments that one switch is not functioning. This could be simple, it is out of alignment or more complex it is broken. Either way you need to take it to a professional for repair.

The embroidery unit needs to be calibrated. Can only been done by a trained dealer. you can relax, it is not a major issue and shuold not cost you a arm and a leg. Ask the dealer to also calibrate your touch screen and download the working hours on your machine.

Regards

dupina