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The red and green light are flashing, the screen is lit up cannot take or view pictures , the telescope does not open

Posted by Anonymous on

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Anonymous

  • 919 Answers

SOURCE: Won't take pictures.

The problem you are describing is a problem with a sensor that is behind the lens cover door on the front of the camera. It seems to have failed and needs to be replaced. Following are the instructions to send your camera to Olympus for service.

http://olympusamerica.com/cpg_section/cpg_servicerepair.asp

Olympus will charge a flat rate repair fee for this product if beyond the one year factory warranty or the warranty is voided. The cost is $83 plus your local sales tax. This covers parts and labor, factory cleaning and diagnostic check, 6 month warranty and the cost of shipping the product back to you is all included in that price.

Posted on May 22, 2009

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Anonymous

  • 2761 Answers

SOURCE: camera will not open most of the time,the lens

Your problem may be due to a buildup of corrosion on the battery contacts inside the camera preventing full battery power from flowing into the camera. Remove the batteries and wipe the camera contacts firmly with a dry cloth (heavy corrosion may require cleaning with a wire brush, steel wool, or sandpaper). Remove any residue that may have fallen into the battery compartment during the cleaning, then wipe both ends of the batteries and reinsert them into the camera. It's not a cure-all. but this cleaning cures the problem about 90% of the time. I hope it works for you.

Posted on Sep 19, 2009

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