Question about Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

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My dyson will not pick up but has suction when using hose only

Can you tell me if there is a filter under the plastic dirt bin

Posted by margaretethe on

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Steve Murray

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I have had Dyson All Floors model,( the one with the clutch adjustment to allow transition from carpet to hard floor) for a number of years. Recently pick up from carpet particularly poor. Went through all the solutions as recommended on Dyson website. No blockages, no broken sole plate, bristles (should be around 7mm to 8mm long) protruding ok from soleplate ( these can wear slightly over time but not usually the problem), belt not broken nor slipping. Filters cleaned/ replaced, but still poor pickup. Checking for strength of suction, as recommended by Dyson, both at top of hose and at bottom right inlet revealed no problem there. It turned out the clear inlet hose coming from the soleplate to the underside of the machine was the problem from two viewpoints. Firstly, as can be expected, the clear hose can develop splits after a number of years due to wear and tear. The other, not so obvious, problem is that the hose is also a form of straight spring which is designed to be compressed to a certain degree to an S shape when the machine is in the upright position. Upon pulling the handle back, whilst pushing on the footrest at the bottom results in pressure from the hose/spring being applied to the rear of the sole plate, pushing it on to the carpet. Thereafter the suction takes over, keeping the soleplate firmly fixed to the carpet. The existing hose on my machine had settled in to an S shape over the several years I have had the machine, thereby not pushing firmly enough the rear of the soleplate on to the carpet ( I noticed a significant gap at the rear whilst using the machine). For the couple of splits I had effected a temporary repair using a couple of very narrow strips of Gaffa tape, whilst awaiting the new hose/spring, but only a marginal' if any, improvement. Upon receiving and attaching the new hose/spring the solepate was properly pressed onto the surface of the carpet and pickup was like new.

Posted on Nov 26, 2012

  •  brad Wolff
    brad Wolff Oct 03, 2015

    Had not considered that hose playing such a vital role as applying pressure to the soleplate...brilliant deduction!

  • Mick Fawbert
    Mick Fawbert Mar 22, 2018

    No need to buy a new hose. Take the old one off. If it has. No holes, hold it over the kettle spout. Run some steam through it. It will re form back to it's original strait shape. Pull it strait while it cools. Hey presto, good as new

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3 Related Answers

VacuumRepair

Chris Jones

  • 438 Answers

SOURCE: Cyclone action is not working

Hello,

When the Cyclone Assembly on the Dyson is not spinning around, it usually means that you are loosing suction somewhere. This can either be caused by a clog, suction leak, or dirty filters. I will give you detailed step by step instructions along with pictures on how you can diagnose this.


Possible Problem # 1. Turn the vacuum cleaner upside down so the brush roller is facing upwards. I found the easiest way to work on it is to put it on a counter top or work bench. On the left hand side behind the roller brush you should see a flexible transparent hose that goes from the motor to the agitator housing. This hose actually has a lot of strain on it when the vacuum cleaner is in the vacuuming position with the handle down. When the first few series of Dyson DC07 models came out, they didn't make this hose long enough, so when the handle was in the reclined position, it would put too much stress on the hose, and cause the hose to actually crack, usually right where the end of the hose that goes into the agitator housing. Examine your hose and see if you have any visible cracks in this hose. If you need to you may just remove the entire hose assembly by pulling on it. It will easily come right out of the machine so you can inspect it better. Here's a picture of where the hose usually cracks:


54cb5e5.jpg
If you do find a crack in this hose, the this hose needs to be replaced. Here's a direct link to that hose on our GoVacuum website.
Dyson DC-07 & DC-14 Upright Replacement Internal Hose Part # 904219

Possible Problem #3. Dyson's in general are prone to clogging. There are a few clog ports throughout the vacuum cleaner that were added there due to Dyson prototypes becoming clogged at these points. Here are pictures of how and where to check for these clogs. Simply remove the suction port covers at both of these locations:


8b33cd4.jpg

be63721.jpg

Possible Problem # 4. The Dyson DC07 has two filters on the vacuum. The first filer is the pre-motor filter. This filter is located on the right side (if you're standing in front of the vacuum) underneath of the of the cyclone assembly. There is a filter catch that holds the filter and the filter bracket in place. Simply press the filter latch, and remove the plastic circular part that comes off. In side of this plastic part you'll find the pre-motor filter. This filter is washable, but if it hasn't been washed recently, this could be the source of your suction loss. Here's what a clean pre-motor filter looks like, compared to a dirty filter:

moz-screenshot.pngmoz-screenshot-1.png6fb4438.jpg

The second filter in your Dyson is the HEPA filter. The HEPA filter is also known as the post-motor filter, or it's located after the motor. This filter typically doesn't have any effect on the suction, but you should periodically open it up and take a look at it. Despite the bogus claim of a Lifetime HEPA Filter. As you can see in the picture below, this filter gets filthy. When this filter is this dirty, it prevents the air flowing through the filter, which causes the air to look for other ways to escape, causing the dirty air to escape unfiltered. A dirty filter can also take away from the life of the motor. Here's how you can access the HEPA filter.

First remove the dust bin completely from the vacuum cleaner. Take a flat head screw driver, and right where the dust bin was sitting you'll see a groove. Put the flat head screw driver, and pry this groove off. Here's a picture of that: de80f32.jpg

Also on both the left and the right side, there are two more grooves that need to loosened before the filter can be removed:

e3fcc61.jpg

After loosening three grooves, one on the front, left and right sides, the HEPA Filter cover can be removed. Inspect the filter to see if it's dirty. Here's a look at what a dirty filter looks like compared to a brand new filter:

2ab58ca.jpg

I'm pretty sure that one of these solutions will help you with your loss of suction, and the cyclone assembly not spinning.
If one these solutions still didn't fix your problem, I'd be happy to try and help you further. Just use the Clarification Request, or comment section here on the Fixya repair page, and let me know specifically what happened after trying these solutions. We can then narrow down the possible problems, and help you get your vacuum fixed.

I really hope that this repair was helpful to you. If this repair did help you, please be sure to rate this repair as helpful by clicking the thumbs up icons in the top right hand corner of the repair. Thanks so much!

Chris J.
GoVacuum

Posted on Apr 05, 2010

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Anonymous

  • 167 Answers

SOURCE: No suction on wand of Dyson DC14 Animal

Hi its Darran at Dyson.

It sounds as though the wand handle is blocked. To check this, remove the wand/hose from the machine as if you were going to use it to vacuum the stairs. Switch the machine on and test the suction at the top of the wand handle with your hand. If the suction from the wand is poor, remove the wand from the hose and test the suction again from the top of the hose. If the suction here is good, then you know the wand handle is blocked. If the suction is poor at the hose, you can remove the hose from the machine and clear any blockages here.

For the full blockage procedure please visit the support section on our website at www.dyson.com.

Kind regards

Darran
Dyson customer Service

Posted on Apr 22, 2010

Anonymous

  • 1 Answer

SOURCE: dyson DC 14 lost suction to beater bar/ suction to hose/stick

My Dyson DC14 had no suction...see if this works...turn the Dyson upside down...there is a length of hose that connects the bottom of the vacuum to the top, careful remove one end of the hose and check for debris...mine was clogged. Removed the clog and voila...it works. Thanks for the above info on checking the hose for cracks.

Posted on Aug 11, 2009

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1 Answer

I just ordered/received the filter apparatus that attaches to the clear plastic canister, BUT I can't seem to remove it.


The filters on a Dyson DC07 dont go inside the clear bin. There are 2 filters in this machine the first which is your washable filter is on the lower right side of the vacuum, if your facing the front of the vacuum. to remove this filter you push on the purple fiter catch button and lift up on that filter area then your filter will be in there. the only other filter is your permanate Hepa filter. which sits under neath the clear bin assy but that should almost never be removed. if you do need to the are 3 spots on the gray plastic lid. you take a flat head screw driver and gently slide it in the slots starting with the sides and then moving to the one in the middle in the front and then you just get under the lip and pop it up. and then you can access that filter. but again that is a permanate filter. it should not have to be replaced. and it can never be washed.

Sep 19, 2011 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

Cleaning the filters


Hello,

There are 3 different filters on this particular model. Two of them are foam, and as washable, the 3rd is a HEPA filter that's located on the back and is not washable, but needs to be replaced once a year.

The most important filter, and the one that most people are not even aware of, is located directly underneath of the dirt cup. Directly under the dirt cup you'll see a black tray that says "pull". Pull this tray out, and you'll find a square shaped washable filter. Simply remove this filter and rinse it under water until it's clean. Make sure to let the filter completely air dry before reinstalling it in the vacuum and using the vacuum again.

The second foam filter is located directly above the dirt cup. Remove the dirt cup, and in the clear plastic housing that's directly above the dirt cup you'll find a circular colored plastic piece. Reach your hand up there, and unscrew this plastic part while pulling downward. You'll find a circular shaped filter that wraps around this plastic piece. This filter may also be washed the same way as the square shaped one, again just make sure that the filter is completely dry before using the vacuum again.

The HEPA filter is actually on the back of the vacuum in a grate that pull down to open it and remove it. This filter needs to be replaced only, and can not get wet.

The foam filters can be washed several times, but will sooner or later need to be replaced, as they will start to deteriorate after a few washings.

If you need to purchase these filters, here are direct links to all of the filters on your vacuum cleaner.

Square Shaped Pre-Motor Filter Bissell Part 203-1073


Circular Shaped Bissell Upper Tank Filter 2031085 Pre-filter Lift Off Series

Bissell Style 8 & 14 HEPA Media Post Motor Filter Part 3091



Here's a link to the parts diagram for your model also, this will help you locate the 3 filters.

http://lib.store.yahoo.net/lib/vacuumcleanerbacgs/bissell-lift-off-revolution-parts-schematic.pdf

Also, here's the link to the owners manual for your model as well:
http://lib.store.yahoo.net/lib/vacuumcleanerbacgs/bissell-lift-off-revolution-owners-manual.pdf

I hope this helps you,

Chris J.
GoVacuum

Apr 09, 2010 | Bissell 37604 Lift-Off Pet Bagless Upright...

1 Answer

Dyson dc05 takes the dirt up the cyclone cone instead of spinning it in the clear cannister and blocks the top filter within a few minutes??


Hi its Darran at Dyson.

From your description of the problem, it sounds as though the bin inner is missing. If you remove the bin and cyclone assembly from the machine and then seaprate the two pieces as if you were going to empty it, you should have a coloured piece of plastic in the bottom of the clear bin with a large black rubber seal around the top. If you dont, you will need to purchase a new bin assembly via our website at www.dyson.co.uk or via our Helpline on 0800 298 0298.

Kind regards
Darran
Dyson Customer Service

Jan 19, 2010 | Dyson DC05 Bagless Canister Cyclonic...

1 Answer

Our dog urinated on the machine. We cleaned both filters & plastic areas. Some might have gotten into the motor housing since it still smells terribly when turned on. Please advise


Place a Febreze sheet in the canister/dirt bin where the dirt collects. Let it spin around in there whilst you're using the machine. The fragrance will be spread throughout the vacuum cleaner. If that still doesn't work, you can always replace your filter - just call the Dyson Helpline and biuy a new one.

Jul 10, 2009 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Dc 14 animal emits a terrible smell after about ten minutes of us


You can take a Febreze sheet and put it into the canister/dirt bin where the dirt spins around. It'll spin around whilst you vacuum your house and it'll spread the fragrance through the vacuum and hopefully get rid of the smell for you.

You can also blow out the cyclone with an air compressor or a leaf blower by opening the bin door on the bottom of the dirt bin and blowing up the cyclone in the middle - perhaps there is something lodged up there that is causing the foul odor.

Mar 21, 2009 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Dirt Devil Extreme Quick Vac - Won't turn on


Check that the filters are completely clear and not blocked - especially the top filter on top of the bin assembly. If its clogged completely brush it free of dirt and then reassemble. Make sure the inner cone filter and mesh filter is also completely clean. Then check the hose and main dust channel - something is clogged that makes this machine overheat and stop working - and often with this model (Hoover also make it in the UK under the Alyx name) its down to clogged filters or small clogs of dust in the dust channels. 
Don't forget to rate, thanks.

Mar 06, 2009 | Vacuums

2 Answers

No dirt is getting to the plastic container.....


if the filters are clean I doubt it! Under the foot of the hoover there should be a little black cover/flap that covers the intake part of the hose, try lifting this flap forward and see if there is any blockage at this end.

Oct 26, 2008 | Eureka Uno 2998AZ Bagless Upright Vacuum

2 Answers

Bottom of dirt container doesn't stay closed


The catch/latch that is on the bottom of the bin button release has likely broken.  
If you take out the canister (as when you are dumping the bin), and flip it upside down and then squeeze the bin release button, you will see that it moves a rod inside the cyclone assembly.  At the end of this rod is a plastic (plastic.. redundant, as the entire Dyson is practically plastic) latch that catches onto the bin's lid and locks it in place.  A broken latch means it doesn't lock the lid in.
What you need is a replacement latch.  Note that the "Bin Release Button + Rod assembly" that are sometimes sold on ebay do *not* contain the latch at the end of the rod.  Also the bottom bin assembly does not contain the required parts.
The cyclone assembly should have the full bin release rod + latch, so if you can't find the latch, then a new cyclone assembly would work also (but will cost more, obviously).

Oct 09, 2008 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Roomba works but the dirt stops at the filter. New filter did not help.


The robot dirt tray has a vacuum motor to assist the dirt flow from the floor brushes. Yours is not working. recheck the connections on the dirt tray.

Aug 18, 2008 | iRobot Roomba Discovery SE Bagless Robotic...

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