Question about Cisco 7940 IP Phone

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My red light wont go out on cisco 7960 phone, even when i have no messages

Posted by satiman on

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Robert Woods

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  • 119 Answers

Get a dial tone and dial 7091.

do the same with 7090 to turn the message light on.

Posted on Nov 21, 2012

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4 Related Answers

Beerm0nster

  • 82 Answers

SOURCE: my red light wont go out on cisco 7940 phone, even

Hi,

Has this just stopped working, or has it never been working?

On the call manager / CME the MWI (Message Waiting Indicator) needs to be configured. This could be undertaken either via the GUI or from the CLI

For instance ...

ephone-dn 30
number 8000...
mwi on
!
!
ephone-dn 31
number 8001...
mwi off

and also mapped to each phone to enable MWI status

ephone-dn 1 dual-line
number 111
label Chris
name fred
call-forward busy 800
call-forward noan 800 timeout 10
huntstop channel
mwi-type visual

Complete config details are at:http://www.ciscosystems.com/en/US/docs/voice_ip_comm/cucme/command/reference/cme_m1ht.html#wp1018439

If this helps pls leave feedback

Posted on Feb 04, 2010

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Rafael Cortes

  • 15 Answers

SOURCE: my cisco ip phone 7960

You can try a couple of things: Unplug the power cable from the phone, hold dows the # key, and then plug the power cable in again. The phone begins its power up cycle. Release the # key after the Speaker button is no longer lit. You should see the following message on the phone: "Reset key sequence detected" Press 123456789*0# within 60 seconds after the Headset, Mute, and Speaker buttons begin to flash. If you enter this key sequence correctly, the phone displays this prompt: Keep network cfg? 1 = yes 2 = no In order to maintain the current network configuration settings for the phone when the phone resets, press 1. In order to reset the network configuration settings when the phone resets, press 2.
Or to perform a full reset: Press **#** to reset the Cisco IP Phone 7960

Posted on Mar 15, 2011

pcbee

Andrew Hughes

  • 218 Answers

SOURCE: can i make calls with a Hide ID? cisco ip phone

You will need to configure this through whatever SIP gateway you are using, it is not configured through the handset.

Posted on May 23, 2011

Anonymous

  • 11 Answers

SOURCE: My Cisco IP 7960 Phone

it would appear your phone is not getting an address from your DHCP server, i would start by plugging in a laptop to see if that gets an ip address

Hope this helps

Posted on Jun 03, 2011

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1 Answer

Cisco 7960 turns it self off


Do you have a power block for the phone or are you getting power from a POE switch via cat5 cable?
How do you know you purchased a working phone? When was the last time the phone worked properly?

Any other information you can supply about your VoIp setup would help us troubleshoot the power issue with your phone.

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My cisco ip phone 7960 is stuck in boot up mode after performing the soft reboot. i press 123456789*0#


You can try a couple of things: Unplug the power cable from the phone, hold dows the # key, and then plug the power cable in again. The phone begins its power up cycle. Release the # key after the Speaker button is no longer lit. You should see the following message on the phone: "Reset key sequence detected" Press 123456789*0# within 60 seconds after the Headset, Mute, and Speaker buttons begin to flash. If you enter this key sequence correctly, the phone displays this prompt: Keep network cfg? 1 = yes 2 = no In order to maintain the current network configuration settings for the phone when the phone resets, press 1. In order to reset the network configuration settings when the phone resets, press 2.
Or to perform a full reset: Press **#** to reset the Cisco IP Phone 7960

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1 Answer

How can I clear / reset a Cisco IP Phone 7910


How to set a Cisco IP phone to factory default Reset configuration of Cisco IP Phone (7910, 1911, 7940, 7941, 7960, 7961)

To set the Cisco IP phone to factory default completes the following steps: should be completed:

For 7940, 7941, 7960, 7961 phones:

1. Power up the phone (unplug power cable and plug in again and hold the # key.
2. Release # when lights start flashing.
3. Press 123456789*0#.
4. Press 1 to keep network configuration or 2 to lose the network configuration.

For 7906G and 7911G phones:
1. Power up the phone (unplug power cable and plug in again and hold the # key.
2. Release # when MWI starts flashing.
3. Press 3491672850*#.

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1 Answer

How can I upgrade my frimware on the Cisco 7960, it is a 3 and needs to be 7?


Best and easiest way is to plug it into a newer callmanager. The firmware will be upgraded regardless of wether or not it is able to register.

Sep 02, 2010 | Cisco 7960 IP Phone

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I have tried repeatedly and I can not get my phone to set up. Not even sure what the phone # is. I need it from the start to the finish. I also need my work # to forward to my cell phone 817-713-1767.


What service are you using to provide your SIP? The 7960 requires a call manager, or other network bootable server to make the phone function. It will not function on its own.

Aug 25, 2010 | Cisco 7960 IP Phone

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Cisco 7960 is not registering, says 'Requesting line status'.


Then contact your service provider, this issue is from there end, thanks!

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Ringer is not working. Phone is not on DND. Cannot select and play a ring - message "the key is not active here"


Hey, Can you check if you have forwarded the calls on any other number. In that case it wont Ring.

Feb 12, 2010 | Cisco 7960 IP Phone

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Want to migrate fom sccp to sip protocol for cisco IP Phone 7912


Here's a great little document from Cisco directly, called "Converting a Cisco 7940/7960 CallManager Phone to a SIP Phone and the Reverse Process"
Easy to do, just follow the step-by-step directions.
http://www.cisco.com/en/US/products/hw/phones/ps379/products_tech_note09186a0080094584.shtml

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1 Answer

Trouble forwading a call on a cisco 7960


If your primary database is not up on Cisco Call Manager (CCM) then the phone doesn't accept any changes in configuration, all call functions work.

Feb 16, 2009 | Cisco 7960 IP Phone

1 Answer

7906G Home VOIP installation Problem


Then you need power adapter for Cisco 7960 IP phone ( -40V DC).
Cisco phones work best with Cisco, and sometimes ONLY Cisco switches.

One question which voice gateway you will use for your 7960 VoIP phone calls to go through ?
(AT&T probably supports only their IP Phones with special and usually hidden settings from end user)

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