Question about Hoover Nextra HNF 2137 Front Load Washer

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Draining & Spinning

My Hoover Nextra hnf2137 is not draining or spinning during the wash cycle. It is also over filling, which lead to a bit of a flood. Any thoughts on what it could be? I have 3 kids, therefor the machine is going 2-3 times a day, so expecting a bit of trouble.

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  • james whistance Aug 20, 2012

    control panel gone!

  • Anonymous Mar 21, 2014

    Zanussi

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I had a problem and when they took the back off. Underwire bra had got jammed through drum holes which stopped it spinning and water issues. I hope this might help.

Posted on Jun 07, 2007

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6ya6ya

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Posted on Jan 02, 2017

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Hoover nextra 7 program stops part way though


A possible fault that is consistent with your symptoms is that the water level sensing is confused. This is usually a column of water in a plastic tube bearing on a diaphragm switch which operates when the weight of water is sufficient to trip it.

The water level is adjusted by a dial which alters the pre-loading on the switch, meaning it needs a bigger or lesser column of water to trip it. If there is a leak in the tube, that would account for the water level trying to cycle. Any water underneath the machine? If so it is a good indicator that is the right track. If not it still may be that fault, but the leaking water is just not making it to the floor.

It is normal that the program suspends for filling, and it will not give rise to an error. Also normal is flow through the detergent drawer whenever there is a fill cycle. What is not normal is the repeated fill cycles.

Also investigate the actual switch associated with the level sensing. It might have bad contacts.

Please post what you eventually find the fault to be. Helps everyone, especially those trying to diagnose at a distance.

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Program error due to maybe a delay in the fill and drain cycle, Get the inlet and outlet valves cleaned( drain should be quick)
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Check if the drive is having connection fault to stop the motor voltage.

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Can you hear the pump running just before the spin cycle, if so then I suspect a blockage in the filter or pump hose, If not and machine is quiet then it could be a faulty water pump or PCB board and you would have to call a technician.

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You have a clogged pump.Find access to inside the machine,locate the pump and clean it out.

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