Lens won't pop out! HELP!!!!!

The lens on my cam won't pop out! When I turn it on camera mode, a series of loud happens and my screen say,"PLEASE TURN CAMRA OFF AND THEN ON AGAIN." This is uber frustating. What do I do? How do I take this thing apart? Shoud I take it apart? Panasonic wants me to send it in to a service center. I'd rather know the problem and solution then send it in. PLEASE HELP!!!

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198 Answers

Hello detroit73, This is a mechanical problem. The camera can't align the lents and proper focus or extend them them due to some sort of servomotor failure. Because of that, it tries to get a proper fix, but as it fails, it thinks that some object got the lents pushed or something like that and it askes you for a "reboot". You can't "hard boot" the camera, even a complete reset woun't help as this error is given by the camera's microcontroller circuitry (some sort of camera processor). The only fix can by given by an autorised service center. Even they may find out that you need the whole lens mechanism changed. This is because the lens assembly is a very delicate mechanism, including small coils, motors and the actual lens. If some of this components get loose, they can jamm or damage other parts, preventing the lens mechanism to extend.

Posted on Mar 31, 2007

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