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Question about HP DeskJet 3820 InkJet Printer

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Green and orange light flashing

The green and orange keeps flashing steadly when you turn printer on it wont feed any paper

Posted by Michael Bell on

  • 2 more comments 
  • tiger52 Jan 08, 2008

    My printer will turn on but then the 'no paper' light and the power light will flash. Each time I hit the 'no paper' button, the printer will try to get a piece of paper but will not grab any. As I was looking over it I noticed that there is a piece in the bottom of the printer that moves up and down. I think that it has to be in the up position in order for the paper to feed, but there is nothing to hold it up, so it just fall down and the paper hits a wall where the peice was supposed be. I think that the piece was made at a curve in order to create a slant for the paper to go up, but since it always sits on the bottom, instead of the paper sliding up, it just hit 90 degree angle. Any suggestions on how to fix this?

  • Anonymous Feb 17, 2008

    i noticed that, on attempt to print, the printer will pick the paper alright, but no print is seen on the paper and the green and orange lights keep blinking unabatedly. i tried opening the cover and discovered that, the ink catridges dont move as the paper transits the machine.

  • Anonymous May 11, 2008

    Orange and green lights are blinking, and printer won't feed paper nor will it print. Don't tell me I can't fix this...

  • Anonymous Mar 17, 2014

    my printer wont work it is flashing 0 2 p the little orange triangle light is flashing next to the that the orange light by c is on and the a4 plain paper light is on green please help



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Ink buildup in the internal service station causes the small poorly designed pusher cogs on two drive gears to snap off and the printer is instantly converted to junk.
HP was giving new printers out for this problem till Jan 06 or so as they realized it was a poor design.
I fixed one with parts from an electronically damaged unit, but usually the blinking lights and "won't print no matter what" problem are sheared gears. Parts are not available. Some people made metal gears (the only answer) on a very short run basis in Europe several years ago because people LOVE this printer.
Once you know the problem, it's simple to keep it from happening with some maintenance, but once they shear, it's over.
There was some kind of paper-clip fix that was solving the problem even with sheared gears, but I was never able to understand exactly how it was done. Needed a pic or two.
Otherwise a great printer, huge cartridges last a long time, great quality on photos too.
I have to keep mine running to have a happy wife.

Posted on Apr 05, 2008



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Assuming there is no paper jammed, turn off printer and disconnect from usb port. Go to add/remove programmes and uninstall printer software and drivers. Go to printer and faxes folder or go through control panel and ensure the HP printer is deleted, if not right click and delete. Re-start pc and install drivers from your printers cd rom and re connect printer when prompted and not before (if no prompt when software finishes connect printer). Your pc should then idenitify your printer and auto install drivers. If the lights still flash then there is a hardware problem, probably not worth repairing, as printers are so cheap nowadays.

Posted on Jan 07, 2007


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Orange lights (3)

Three orange flashes between green indicates a paper jam on this model. Look closely in the paper feed area and the paper exit area for any torn scraps of paper. Also open the top and check in the platen area (where the print head moves back and forth). If you don't see anything, it's possible that a sensor has broken or gone bad.

Will not function on front feed

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The number of orange flashes between green flashes indicates the type of error, as outlined below. Check the cause and take the appropriate action. Two flashes: Out of paper, paper jam or paper feed error Replace the paper correctly and press the RESUME/CANCEL button. If paper has jammed in the printer, clear the jam and press the RESUME/CANCEL button. Three flashes: Paper jam If paper has jammed in the printer, clear the jam, replace the paper in the printer correctly and press the RESUME/CANCEL button. Four flashes: Empty ink tank One of the ink tanks is empty. Replace it. If all of the above won't help, unplug the printer from the power cable, wait a while, and plug in. If that didn't fix you, I guess it's time to get in touch with canon, or a repair lab you trust. Good luck
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