Question about Western Digital 320GB MyBook External USB 2.0 Hard Drive
I HAVE SOLVED THE PROBLEM! or at least this works for my my book 1tb external hard drive. when i initially connect it i get the 'new device detected' pop up thing, but then it doesn't show on my computer. However, I have found that keeping the device pllugged into the computer but removing then replacing the power source from the device causes it to show up. That's all I did, unplug the power cord on the back and replace it. The computer says 'new hardware detected' and 'found my book mass storage device,' then it appears on my my computer tab. Hope this works with you as well!
Posted on Apr 29, 2008
Well i got a simple 320 gb external hard drive, and since the first month i had problems, i solve the recovery issue by opening the hard drive, and find it out, the inside was broken, and it got unplugged. so plugged it back and got my info. if your data its more important than 200dlls or less break the thing open, because if you claim the warranty they are not responsible for your information.
Posted on Dec 13, 2008
First check if your WD is running (spinning), no matter if the blue light is on. Can you hear it close with your ear, or feel vibrations on your hand when it starts.
If it runs, then check/replace the USB cable you are using with another.
Check the Power supply if it gives necessary power.
If you are familliar with disassembling/assembling, then open and remove the HDD from the box and try to connect the disc directly to your PC (using another HDD Data/Power cables).
If it runs, and you can acces it, then something is wrong with the Box.
If it doesn't, then the HDD is broken or damaged.
Please note that if your device is under warranty, DO NOT open the box ! Contact your seller for service/replacement instructions.
Posted on Mar 25, 2009
First, I recommend changing the USB cable. Try it on another computer to see if it works. If that does not work the next part is more complicated. You may not want to do it.
Open the box and remove the hard drive. Open your turned off computer and attach the data and power cables and support the drive next to the computer with no stress on the cables. Turn the computer on and see if you now have a new drive.
Problem: there are two kinds of drives: IDE and SATA. IDE has a wide 40 wire data cable and big flat 4 connector power cable. SATA has a small (usually RED color) data cable and a small power connector. There is now way anyone could confuse the two types.
If your computer and external drive match you can check the external this way. If the are opposite, you are snookered. Beyond these suggestions, there is not much more I can do.
Posted on May 29, 2009
sounds like you are using the wrong power supply. Check the amp output on the power plug you plug into the wall make sure its the same as the amp input of your external harddrive
Posted on Jun 01, 2009
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