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Question about Harman Kardon DVD31 DVD Player

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DVD not responding

Hi! Today I put a cd in my HK DVD31 and started playing. After about 10-15 seconds it froze, no sound and the display showed the time the cd froze. I turned the DVD off and on again, still the same display message and no button other than the powerbutton is responding. I now plugged out he powerchord and when I plugged it in and restarted the dvd everything is black except from the blue light by the "on" button. Still no other button is responding and I can't get my cd out either. Is there someting I can do? /Andreas

Posted by Andreas Norrby on

  • Andreas Norrby Dec 15, 2006

    The thing is...I can't get the tray to open either. So trying a different one is impossible at the moment.

  • tstd Nov 08, 2007

    i turned my dvd player on and put a dvd into it. after the dvd went in there was no display and i couldn't get the dvd out. it was like it didn't have any power so i unplugged it and plugged it into a different outlet still no display and no dvd.

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3 Answers

Anonymous

Mine freezes, and I have to unplug it from all electrical sources for it to begin reading again.

Posted on Feb 20, 2007

Anonymous

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Andreas, I'm having the same problem viewing DVD+RW discs. the DVD plays for a while then freezes. I've seen plenty of bad advice on this topics. Most people say "your laser is weak / dirty" and that is ****. A weak laser won't freeze your whole player, and BTW, what standard are people using to comapre weak lasers to strong ones? And really, does the inside of your player get that dirty? The problem of the whole player freezing up like you mentioned is a manufacturer defect for the player. You should return the product for a replacement. They will give you hassle about it, but stay strong! To get your disc out, there should be a small pinhole by the tray. Poke an unbent paper clip in there to unlock the tray and then slide it out. You should be able to retrieve your disc. Good luck with the repair department. - dave

Posted on Dec 22, 2006

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  • 81 Answers

Try another dvd if the same your laser pick-up is defective . You could try a cleaner ,but in most cases if this works it is only temporary. Unfortunately the laser in all likelyhood will have to be replaced. Can be expencesive .

Posted on Dec 15, 2006

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