Singer CE-100 Futura Computerized Sewing Machine Logo

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Posted on Nov 20, 2008

Can not download software

Have vista on computer but when I load Futura software it says there is and error and won't load .I trie d patch but don't know how to get it to help?

  • 4 more comments 
  • cc68 Nov 23, 2008

    I HAVE WINDOWS VISTA THE SEWING MACHING IS A SINGER FUTURA CE-100. NEED DRIVERS FOR THIS!!!!! PLEASE HELP ME!!!!!!!!!!!!!!

  • cc68 Nov 25, 2008

    I have the same problem please help. very upset

  • Rachel Allen Nov 29, 2008

    whats with my vista it will not download what to do

  • fspoon Nov 30, 2008

    Error updating the driver (hid:*windrurg) wth the INF file: The system cannot finthe tile specified.

    This is the error code that comes up when I try to load the futura ce-100.

  • rorex Dec 13, 2008


    When I downloaded the patch, I get an error message regarding the platforms ; 84 cannot be used with a 64, or something like that. Does anyone have the phone nu,mber to call Singer about the Futura embroidery machine? I looked in my instruction book, but couldn't find it. Thanks for all your help! Ro

  • Sherry Ammons
    Sherry Ammons Oct 17, 2013

    There is a feature in Windows 7 that allows you to run software made for previous versions of Windows. Go go Control Panel>Programs>Programs and Features>Run software made for previous versions of Windows.

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  • Posted on Dec 05, 2008
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I too am running vista and had problems installing software ... I called singer support and they walk me through removal of futura ( you have to be sure u remove the already installed clem driver) and ALL futura... then re-install.... my machine is running fine on vista now!!!!

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  • Posted on Dec 12, 2008
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Go here http://www.futura-support.com/downloads/patch.htm and download the patch for windows vista.

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Related Questions:

0helpful
1answer

I just got my Singer Futura Xl-400, I installed the CD yesterday. It asked me if I wanted to restart it so I clicked yes. Then I think my laptop crashed or something then it kept restarting itself. So I...

You did not indicate which operating system is used on your laptop. If you have Win Vista, 7, or 8, there is a patch that you can download from singerco.com, find your XL400, go to software and download the patch (should go to your download folder) . Next go to the Control Panel and uninstall the software. Re start your computer. Turn OFF your anti virus software and install the Base Singer software. Next, go to the download folder and double click on the Futura patch. Plug in your usb to the singer, then laptop, and turn on the sewing machine. At this point you can Launch the Futura software.
1. Turn on Computer
2. Plug in usb from XL 400
3. Turn on XL
4. Launch Software
Hope this helps - 8)
0helpful
1answer

I cannot seem to down load my software onto my computer tried it on vista tried it on windows 7 i am peeved

Have you downloaded the patches for your software to upgrade to Vista? I would suggest that you visit the Singer support page on their website and read through the patches information.

http://www.futura-support.com/downloads/patch.htm

Your software is probably built for XP operating system so you would need to patch it for the newer Vista - there is not yet a patch for Windows 7.
0helpful
1answer

My embroidery (Singer Quantum XL6000) requires the Windows XP and lower on a computer to acquire additional patterns, will it work with Windows 7?

Mine works with Vista. :)
Just install the XP patch (futura-support.com/downloads/patch.htm) and tell Windows 7 to run the software in XP mode.
4helpful
4answers

For Singer Futura CE 250. New laptop with windows 7? Loaded software & tried 64 bit Vista update patch - it doesn't work. Is the newer patch available for download? Can't use Live Update because...

Update with WIndow 7 support is already available at:
http://www.futura-support.com/downloads/ce150.html

If you applied wrong patches you will have to uninstall Futura, reboot, install from the beginning the basic version and then apply an update 3.0.0.9
1helpful
2answers

My software won't run on the vista windows

I had the same problem. I called a singer service center and he told me that was a major issue with the futura....no software made for Vista. I was determined to find a solution and finally found a patch. Here you go: http://www.futura-support.com/downloads/patch.htm#
0helpful
1answer

Cannot load software

Had the same problem.You need to go to singerco,com and download a patch.They have one for XP and Vista.
0helpful
1answer
0helpful
2answers

Cannot install software for futura error message continues to say machine not turned on or not connected Despite installing patch to my vista

First check whether your Vista is 32bit, 64bit Vista is not supported yet. If Vista is 32bit and still software cannot communicate with the machine then probably you installed an update or patch for another Futura version. Write here machine model, software version (Help->About Futura) and additional options (Autopunch,Photostich etc) if you purchased any.
14helpful
6answers

Singer futura 350 and 150

Crafty123.

After reading through your problem, I began doing some research. You are correct with your initial assumption. Singer at this time, does not support Vista 64bit Operating System. They will support it on Vista 32bit, but even then you would have to install it in what is called, "Compatability Mode." Unfortunately, it is not uncommon to have many vendors not have their software work on 64bit systems. Many programs/applications were only written to work on 32bit systems. Ocassionally, you will have a system work on 64bit, by almost pure accident. Here's the link for the system requirements on the Singer Quantum Futura. http://www.singerco.com/futural/qfutura.html
For the plain futura system, you can go to: http://www.singerco.com/futura
click on the Futura System Requirements.
If you would like to attempt to install to Vista x64. Try following the compatability mode for 32bit Vista. http://www.futura-support.com/downloads/patch.htm#/ read the "Click here" to read the detailed installation instructions for installing on a Vista system

Best of Luck.
0helpful
1answer

Patch

Uninstall all previous installations (Futura software) and start from the beginning. Then apply the patch.
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