Question about Audiovox VE1020 10.2 in. TV/DVD Combo

4 Answers

AUDIOVOX VE1020 has audio, but no video

My Audiovox under the cabinet LCD TV has audio, but no video. The unit is less than 2 years old and we only use it approx 2 hours a day. We don't swing the screen up flat too often ...maybe twice a week. The screen is black, but it did not fade out. Could it be the bulb? Audiovox wants $135 to fix it. I'm debating on whether I should attempt to fix it myself. HELP!!!

Posted by on

  • dylandad Dec 07, 2007

    have sound no video and no indication of burn/melt of circuitry, plus cannot seem to find the ccfl tubing...any indication of where to find it...harry

  • dennis007 Dec 13, 2007

    Hi Amanda and Paul (fliptop)



    I experienced a similar problem with my Audiovox VE926 under the cabinet tv. After looking at Paul’s picture of the circuit board, I opened up my unit and although it is not exactly the same, the capacitor that Paul is looking at is marked on mine “0.1 j 63”. I assume this is a .1 microfarad capacitor with a 63 volt rating.



    My problem, however, is a component near to this capacitor. On my board there are two identical units with three terminals on one side and one on the other. On Paul’s picture it is about a ½ inch to the right of the blue tape transformer. One of my units is marked DF S2N. One is good and one is fried.



    Any ideas what this is? If you throw your not working out, I would gladly take the circuit board off your hands.



    Dennis in Canada



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4 Answers

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Ok, here is a bizarro solution that just worked for me. It is a solution to the problem, not a technical fix.
1 Turn unit on
2 Using remote control unit press "DVD" button, upper left.
(When I did this the Audiovox screen appeared)
3 Then using remote control unit press "TV" button, upper left next to DVD button.
(For my unit, this gave me a TV picture)

Strange, huh?

Posted on Jan 14, 2008

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I don't know how to rate solution #2 but IT WORKED! Thanks so very much! I was ready to go out and buy another unit! You saved me! It was very bizarre because I didn't accidentally hit a button on the remote.....I walked out of the room and back and the screen was black.

Thank YOU! Theresa

Posted on Feb 04, 2008

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Thank you for your response Paul. You have given me enough information to make an educated decision. I guess I'll be handing over another $135 to Audiovox to fix it. I hate to do it, since we already paid over $500 for it 2 years ago. Unfortunately, we are having withdrawals and need our kitchen TV. A new one means more money and ,possibly, more headaches. Thanks again. Happy New Year!

Posted on Dec 27, 2006

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Hi amanda - i just had a customer bring in an audiovox ve920 with the same problem. i took it apart and there's a capacitor and possibly a transformer on the circuit board behind the screen that are burned/melted. i contacted audiovox to see if i could get a schematic diagram to attempt to fix it (the capacitor is burned beyond recognition), but they refused and suggested i ship it in for the same $135 charge. i'm going to investigate further to see if i can figure out what kind of capacitor it is and see if i can get one from someplace like shadio rack. as for your question ("could it be the bulb?") i want to let you know that lcd panels have a tube across the bottom that's called a cold-cathode fluorescent light (ccfl), and they do go bad. the ccfl provides backlight to the screen, which means if that were the problem you'd still be able to see something on the screen, it would just be very dim. i don't have my camera with me, but i will bring it tomorrow and possibly upload an image of the bad part. if you decide to take the screen apart, let me know what you find out. regards, paul

Posted on Dec 21, 2006

  • Anonymous Dec 22, 2006

    hi again - i've taken a picture of the bad part.

    regards, paul

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