Question about GoVideo VR3840 DVD Recorder/VCR

1 Answer

" unknown disc, check disc" message

When I load a DVD to play or record it reads the disc and then ejects it and I receive a message that it is "unknown disc, check disc". It was working fine, then the next time I tried to play or record a disc I received the message. I also tried to call 1800-736-7679 and a recording tells me that I have reached an unassigned number try another number. That is the only number in the manual. I tried to resolve the problem by unpluging the DVD for at least 5 seconds. I even tried using the DVD sent to me some time ago to to upgrade. Nothing worked.

Posted by Lorraine Mione on

  • Anonymous Nov 30, 2007

    I have the same problem. I have tried the same remedies and had no success. The machine will play a DVD+R disc but not a brand new out of the box movie.

  • Joecat Dec 07, 2007

    I have the same problems as above with my govideo # vr3840,WORKED WELL FOR 2 YEARS.Now " unknown disk"also tray opens and command tells you to initialize the disk.anything that has been finalized will play well.I am using 1x-4x disks.Is there an upgrade disk out there that might work.Any help at all.Pulling the plug does not work.

    .

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1 Answer

Anonymous

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3 out of 10 will record 30-40 min and say DISK FULL..
2+ out of 10 I'll record 2- 1 hour shows then I'll
get a " disc unknown " error...
www.govideo.com site NOR [email protected] works..
did they go out of business ?
who bought them ? where's the support ?
[email protected]

Posted on Nov 06, 2007

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