I installed a new Moen faucet (single turn for hot and cold) it comes with two white plastic pieces that fit on the valve but the handle doesn't seem to line up and the stainless steel screw isn't long enough. I tried every way possible but it still wont go on. Help
I need to ask a few questions to solve your problem.
What Model Shower body is it? How big is the white plastic piece?
If it is about 6 inches around (just smaller than the face plate) and you are installing this shower body in a preexisting tub/shower, this piece can be discarded. It is a guide that is used so the tile contractor knows how much room is needed to service the valve once it is installed.
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u need to adjust the scald protector all single handle units are shipped in cold position for safety reasons if have paper work for handle it explains how to adjust if not unscrew handle and remove on handle / valve stem will see a red and a blue plastic clips pull back clips and turn slightly and push back do this till desired hot and cold setting are to your liking replace handle and your done
were there any thread protectors inside the hot and cold inlets? sometimes they put Styrofoam pieces inside to keep debris out of the inlets and outlets. inspect inside of valve body through inlet holes thoroughly
This is a very simple fix. NOTE: This is for a Posi-temp model only!! First turn off the house water. Relieve the water pressure at a nearby sink. Then remove the handle from the faucet. Remove the black plastic piece, then the two white plastic pieces (these control how hot the water gets by controlling how far the handle turns), then the metal cover over the center piece of the valve. Once these are out of the way, there is a small metal clip that you can see that holds the cartridge in place sitting in a **** on the top of the center piece. Remove this carefully with a small straight edge screwdriver, taking care not to lose it. Then with a small pair of pliers, pulling on the center of the cartridge, pull straight out. Once the cartridge is completely out, turn it counter clock wise, 180 degrees and then reverse the process. The hot/cold will be in proper location now.
Now for an older style, simply take the handle off, turn the center portion of the cartridge 180 degrees counter clock wise and return the handle. Hot/cold will now be in their proper locations.
do you have hot water elsewhere? if not, might be that your water heater is not heating.
if you do have hot water elsewhere, did you let the faucet run for a minute or 2.
did you have hot water before? is this a new house? new valve?
need a little more detail.
on posi temp valves, if there were no water coming out of the hot side of the valve, the valve will not operate.
If this is a Moen posi temp valve you may need to adjust the temperature limit stop. It is located under the handle. Usualy a plastic peice with grooves in it so it fits in another peice in the valve. If I remember right you pull this peice out and turn it counter clockwise to get more hot water. Do this in small increments and reassemble and test. I hope this helps.
Assuming that you have hot water at other faucets the problem could be a varnish buildup in the cartridge. After shutting off the hot and cold water either by turning off the main or at the faucet stops (if equipped), remove the cartridge and soak it in white vinegar to break up the varnish. You can clean it up with an old toothbrush and make sure that it is working. It should rattle when you shake it. new cartridges are not very expensive so you can just buy a replacement at any home center as well. If you are the original owner of the faucet Moen will send you a free replacement cartridge if you call them.
if u still have instructions it will explain how to adjust the water -in the handle are a red and blue plastic tabs that are adjustable pull back and turn to adjust --this is the anti-scold--till u are satisfied