You have to find the person that put the Hard Drive Password on. I'm not saying you stole the laptop, but 99% of the time if a person has a laptop and does not know the hard drive password, the laptop is stolen. The original Owner put the password on the hard drive to keep thieves from getting to sensitive data. It could have been set remotely by the original owner if the laptop i stolen.
SOURCE: forget bios user password, so
To reset the BIOS password read the information from this link.
In case of your laptop the easiest method would be using software from Hiren's Boot CD.
SOURCE: asking for a HDD user password
go to BIOS setup when machine first starts and remove the hard drive password.
SOURCE: need to bypass primary master HDD user password
the only solution is for you to call the acer tech support and they can generate a password for you to gain access to your hard drive and bios.
visit: http://www.acerpanam.com/synapse/forms/webpage.cfm?siteid=7117&areaid=2&website=AcerPanAm.com
SOURCE: HDD user password
Here you go guys, a tool to unlock your HDD passwords if you will be able to make it this far
http://www.hddunlock.com/download/hddunlock-setup.exe
For tips and tricks on how to use it well, go to
http://www.hddunlock.com/support/faq/
Hope This helps
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