Cannot Makie DVD from Canon ZR70

I am trying to make a DVD from my cannon zr70. I am using Windows Movie Maker. (windows xp laptop) I am using a USB cable (provided by cannon) to connect my camcorder to laptop when I play my camcorder and I try to do "Capture video from source" in the movie maker - it throws an error "A video capture device was not detected. Verify that the device is turned and connected properly and then try again" If I change the camcorder mode to "card" - it recognizes my camcorder to move over still photos. This is my first attempt to make a DVD. Any help is appreciated

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World_Travel Dec 16, 2007

I am having the same problem as sundu, even with purchasing the DV-to-USB cable that connects to the DV port on the front of the camera (instead of the one on the side of the camera). The fire-wire cable that others have recommended are about $120 plus S&H and require a firewire port, which my laptop does not have. I do not particularly want to shell out a bunch of money that may wind up not solving the problem.

I have had many problems with this camera in the past while on vacation to far away places and had to wait until returning to the USA to get them resolved. With that said, any solution while avoiding a great expense would be very much appreciated.
Anonymous Jan 20, 2009

can't move movie over to computer with window movie maker
do not rec driver!
Anonymous Mar 05, 2009

It keeps telling me that I need to download something but I can't find it.

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Anonymous

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1 Answer

Use DV cable (sold separately) and not the usb cable.

Posted on Apr 15, 2007

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I would like to transfer the videos taken from the Canon DC-51 to my laptop so that I can edit the videos. Could you tell me how this can be done? I'm using a USB cable to connect the camera to the...

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Mar 16, 2009 • Canon ZR70MC Mini DV Digital Camcorder

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If my solution helped please rate accordingly

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Service Notice: CCD Image Sensor Advisory (Updated 10/31/2006)

This Service Notice will update Canon U.S.A., Inc.'s previous CCD Image Sensor Advisory, dated October 6, 2005.
It has come to our attention that the vendor-supplied CCD image sensor used in certain Canon digital cameras and digital video camcorders may cause the following malfunction: When the product is used in recording or playback mode, the LCD screen and/or electronic viewfinder may exhibit either a distorted image or no image at all. While reports of this malfunction have been rare in the United States, we have determined that it may occur if the product is exposed to hot and humid environments.
Notice of Additional Affected Products:
As a result of our continuing investigation of this malfunction, we have determined that the 11 models listed below, in addition to the 16 models listed in our Service Notice concerning this malfunction, dated October 6, 2005, may be affected.
Affected products:
- Camcorders: ZR60, ZR65 MC, ZR70 MC, ZR80, ZR85, ZR90, ELURA 40 MC, ELURA 50
- Digital Cameras A60, A70, A75, A300, A310, S230, SD100, SD110, A40(*), A80(*), A85(*), A95(*), S1 IS(*), S60(*), S200(*), S330(*), S400(*), S410(*), S500(*)
*Models added as of Oct.31, 2006
Malfunction:
It has been confirmed that the connecting parts of the internal wiring of the CCD used in affected products may become disconnected, especially if the affected products are stored or used in high-temperature and high-humidity environments. If this occurs, the signal is not output from the CCD normally in Shooting Mode, which may cause a distorted image or the absence of an image. This malfunction can be confirmed on the LCD monitor screen during shooting. The same malfunction also appears on the recorded image.
Canon's Response:
Effective immediately, and regardless of warranty status, Canon will repair, free of charge, the products listed above exhibiting the above-mentioned malfunction if Canon determines that the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair.
U.S. residents are kindly directed to contact the Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to [email protected]
This information is for residents of the United States of America and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.
We sincerely apologize for any inconvenience caused by this issue, and appreciate your understanding in this matter. Thank you for your support and patronage of Canon products.

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