Microtek SCANMAKER I900 Flatbed Scanner Logo

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Cynthia Daniel Posted on Dec 13, 2006

Cannot get scanner to work

The scanner was working fine, then I had my system rebuilt - new motherboard, CPU and RaM - so had to reinstall all drivers. Since then, my i900 will not work. I've installed and reinstalled the Scanwizard Pro software (which includes drivers) many times. Have even called Microtek and they gave me instructions for a totally clean install where I had to go into the registry and delete the Microtek entry and still no go. After the most recent clean installed, it looked like it would work. I opened Scanwizard Pro, it asked me to calibrate and for the time being, I skipped it. I then clicked the Overview button and got the message: "Fail to read image. System error 31, a device attached to the system is not functioning." When I clicked out of that, I got a second message: "Code -1007, not enough memory for driver to work." I have 2 gig of RAM installed. I know the scanner is working because I was able to successfully install it on my laptop. I have also checked in Device Manager and it says the scanner if working properly. I'm wondering if there is some kind of device conflict - or would this show in the Device Manager? I did have a new HP DVD burner with LightScribe installed with my other hardware upgrades. Also, in some web searches on the first error message, did see the bios mentioned, but nothing that clearly related to my specific problem. I'm just wondering if the guys who rebuilt my system didn't do something in the bios that is causing this problem. I must admit I've always found the Scanmaker touchy in terms of installing drivers and getting it to work - I previously had the 8700. Can anyone offer help? I'm desperate! Thanks, Cynthia

  • Cynthia Daniel Dec 13, 2006

    Ok, it's working. I hope my travails might help someone else. I had my scanner plugged into a 4 port USB 2 PCI card along with my mouse and printer.

    When I plugged the scanner directly into motherboard USB port, it worked!

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5 Related Answers

Anonymous

  • 2985 Answers
  • Posted on Aug 12, 2007

SOURCE: Microtek Scanmaker X12USL

Check for latest drivers Maybe your Mac O/S does not like it or a recent up date conflicts

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mohanchennai

Mohan Sriraman

  • 490 Answers
  • Posted on Mar 09, 2008

SOURCE: can't uninstall microtek 5900 scanner

This is a funny problem. Try & locate SCanwizard 5 files and delete them. Complete the registry deletion as suggested. Run scandisk. Install and uninstall Scanwizard 5.

Anonymous

  • 2 Answers
  • Posted on Aug 21, 2009

SOURCE: Green streaks on scanned images

Try placing your paper at different places on the scan bed. Also if you have fluorescent lights on nearby turn them off.
Also is your driver compatiible with your OS?
Did you recnently upgrade anythin?

Anonymous

  • 236 Answers
  • Posted on Nov 11, 2009

SOURCE: driver for microtek scanmaker 3740

plz follow this link and click download link, u will get the drivers for ur requirement.i hope u will get the solution.

http://www.driverskit.com/freedownload/Scanner/Microtek/ScanMaker_3600_3700_3740_ScanWizard_5_5_90/14555.html

Anonymous

  • 18 Answers
  • Posted on Apr 06, 2010

SOURCE: can I install microtek scanmaker 8700 on imac

Microtek's last version was for 10.4 and is worth trying on 10.6. drv_sw5_v7_565_ad.dmg
Otherwise the popular VueScan supports virtually every scanner on the market. There is a free trial version to test your scanner here. http://www.hamrick.com http://www.hamrick.com/vuescan/vuescan.htm#microtek
I've used VueScan for over 5 years and it's much easier to use than than Silverfast. The only downside is you can't scan from inside PhotoShop etc. as it's a standalone application and not a plugin

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