Purchased the duet washer and dryer sept 2004..have had the same problem with water staying in the compartments. while under warranty had to place 2 service calls..the last tech order a new bleach compartment...that helped for a few months, but back to the same problem with having to pull entire container out and empty..i do remember the tech saying that whirlpool duet was first introduced in germany...then the united states...they have had the same problem...and that whirlpool is awhere of it, but nothing can be done about...except keep emptying compartment when it fills with water...our neighbor bought a duet washer last fall...no problems like we are having..whirlpool must of solved that issue with the newer versions.... paying $1000.00 for a washer and having to empty the compartment everytime doesn't make sense to me.
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This is a result of the siphoning action and is part of the normal operation of the washer. Water
may be removed by removing the dispenser drawer and draining
water into the empty drum or sink.
• When washing is completed, wipe top and sides of washer with a damp cloth. Turn water
faucets off to prevent pressure build-up in the hoses.
• As needed, clean the cabinet with mild soap and water. Never use harsh, gritty or
abrasive cleansers. If door or console becomes stained, clean with diluted chlorine bleach
[1/2 cup (120 ml) in 1 quart (.95 L) water]. Rinse several times with clear water.
• Remove glue residue from tape or labels with a mixture of warm water and mild detergent.
Or, touch residue with the sticky side of the tape or label.
• Before moving the washer, place a strip of cardboard or thin fiberboard under the front
leveling legs to prevent floor damage.
Cleaning the Dispenser Drawer Area
Detergent and fabric softener may build up in the dispenser drawer. Residue should be removed
once or twice a month.
• Remove the drawer by pulling the drawer out until it stops. (Figure 1)
• Reach back into the left rear corner of the drawer cavity and press down firmly on the lock
tab (left rear portion of the drawer). Pull out the drawer. (Figure 2)
• Remove the insert from the bleach and fabric softener compartments. (Figure 3)
• Rinse the drawer and inserts with hot tap water to remove traces of accumulated powders
and liquids. Large amounts of fabric softener residue may indicate improper dilution or
more frequent cleaning is required.
• To clean the drawer opening, use a small brush to clean the recess. Remove all residue
from the upper and lower parts of the recess. (Figure 4)
• Replace the insert pressing the "X" to lock it in place. Return the dispenser drawer.
• Remove items from the washer as soon as the cycle ends. Excess wrinkling, color transfer,
and odors may develop in items left in the washer.
• Before cleaning the washer interior, unplug the electrical power cord to avoid electrical
• Dry around the washer door opening, flexible gasket, and door glass. These areas should
always be clean to ensure a water tight seal.
• When extremely soiled items have been washed, a dirty residue may remain on the drum.
Remove this by wiping the drum with a nonabrasive household cleanser. Rinse thoroughly
• Periodically, wipe dry the bottom of the flexible gasket to remove lint and other debris.
• The plastic drum vanes may become stained from fabric dye. Clean these parts with a
nonabrasive household cleanser. This prevents dye transfer to future loads.
try this out for more ref check the operations mannual page 7
You must take out the compartment and empty it out before adding any bleach the next time, there is a type of button way in the back that you press down on pull out the entire door and empty the water for the next washing. You must press down very hard the entire door does come out check out your book for instructions it is way in the back on the left hand side. This happens to mine once in a while not all the time.
Got a Brand new LG ~ WT5001CW toploader today. I did 2 loads of wash. Theres a Bleach Dispenser on the top left side but I didn't use it. In the middle of my 2nd wash I noticed the bleach dispenser was full of water. I thought well maybe after the rinse and the spin it would take the water out. Well when the cycle was complete the Bleach Dispenser was still full of water.
I took the Bleach dispenser out and checked the holes to see if anything was plugged, didn't look like it. Was wondering if anyone knew how to solve this problem or do you think that since I took the bleach dispenser out and put it back it that it might work for my next load ??
Any opinions will be greatly appreciated !! Thanks Much !!
I had a similar problem and removed the complete dispenser drawer and washed it in with hot water. The small inner cups for the fabric softener and bleach should be removed and the hot water directed into the small "stand pipes" on the back side of the covers. It appears the fluids in the cups are siphoned out and if the pipes are clogged at the bottom there will be no flow. Also is the plate is not fully seated, the siphon effect is will not work.
Also, my wife said she does not use the cheaper brands of fabric softener anymore because we think that might have caused some of the clogging.
As a side note, if you remove the top of the washer, there is an adjustable dial where you can fine tune the amount of liquid dispenced. You can try adjusting that too. I think my final fix was to clean the back side of the face plates inside the dispenser and ensure they are fully seated to allow the proper siphon effect.
I had the same problem. the only thing that works for me is fulling the fabric softener compartment all the way to the top with water then it will syphon down! it adds it to the load at the start instead on the rinse cycle but its better then nothing!