Casio Exilim EX-Z500 Black Set Button does not seem to be working

The EX-Z500 works with MMC and SD cards. While SDHC cards will fit into the slot, they are electronically incompatible and will not work with this camera.

Is it a SD card, or a SDHC (High Capacity) card of more than 8GB? Because the EX-Z500 natively does not support Large-SDHC.

Power off the camera. Press and keep pressed the MENU key, and while doing this, turn on the camera via the ON button. Press the MENU key until the firmware revision is displayed. I suspect you will see V1.01 or V1.00.

And Large-SDHC support is only present in release V1.02 of the Z500 firmware.

You should have the firmware updater-checker software; if not, you can find it on Casio website:

http://support.casio.com/download.php?rgn=4&cid=001&pid=170

This should fix it up. Let me know if it works.

You may download a copy of the manual from here.

I have a pdf of the manual you requested. If you send me your email I will forward it to you, no cost.

Hey Christinaaaa,
I had the same problem with same camera. Mine was the instant video button on the upper right was stuck down (had dropped the camera). Took top cover off and shaved the hole that the video button is to make it round again. Set button started working right away after that. Easy fix with an eyeglass repair screwdriver.
I hope this post isn't to late to help you. If so, maybe it will help someone else.
Jim

if shoot black photos and videos, don't work shutter (repair lens unit).

aaa

I too have the exact same problem, and an online search turns up others with similar Casio Exilim models, with the same problem. It involves a malfunctioning Disp, Zoom, and non-functioning Set button, with all other functions working OK. Casio Support seems to recognize the problem, and indicates it has to be fixed at one of their authorized repair centers. Start with their online system: https://www.ecasiorepair.com/

I suppose I should offer my comment as a solution?

I too have the exact same problem, with a EX-Z850, and an online search turns up others with similar Casio Exilim models, with the same problem. It involves a malfunctioning Disp, Zoom, and non-functioning Set button, with all other functions working OK. Casio Support seems to recognize the problem, and indicates it has to be fixed at one of their authorized repair centers. Start with their online system: https://www.ecasiorepair.com/

sounds like u have a lens error. there has been some kind of damage to ur lens so you are going to have to send it in to be repaired.