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Whenever this happens on a GPX mp3 player it means you have to take it back. The hardrive is either corrupt or the files you might have downloaded on it are not compatible with the player. Try "mp3' and "wma" files and see if it works. I had this same problem so I took mine back for another mp3 player. Hopefully you still have your recipt so you can take yours back. Sorry if this wasant really helpful to you. I hope you can get a refund.
Go to Philips website
Get the updated Philips Device Manager for your model (rather than the one that came with the CD)
Once you have installed the updated Philips Device Manager, open it, and click on the Update button - it will update your player's firmware, which should resolve your issue.
If you are, instead, getting a message that says "File System Error" - return your mp3 player to the store or call Philips and see if you can get an in-warranty replacement.
As replied to several other similar brand/model problem posts -
This is a common problem with MP3 players with almost a full memory. Apparently, the firmware gets messed up and eventually losses recognition of its purpose or some of the files it keeps.
Sandisk has anticipated this problem and has posted online utilities just for this purpose. They are available at > http://www.sandisk.com/Retail/DriverDown...
Hope this be of some help/idea. Post back how things turns up or should you need additional information.
Good luck and kind regards.