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Question about Kodak EasyShare CD33 Digital Camera

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Lens will not retract

The lans on my Kodak CD33 Digital Camera will not retract. It has not been dropped, and suddenly stopped working. The screen flashes once, saying lens error 25, and the flashes again saying setup internal error 15. I received the camera last Christmas, and this is the first problem I have had with it! Please help!

Posted by Brittney Carr on

  • 1 more comment 
  • Anonymous Dec 26, 2007

    A xbox 360 controller was slammed into it.The sd slot will not close. The bottom where you put the battery is chipped. The camera won't even turn on. The lens will not extend either.

  • denisowen2 Mar 10, 2009

    lens will not open showing lens error 25. and shutting off.

  • Anonymous Mar 17, 2014

    The auto flash has stopped working. It was dropped could this be the problem



4 Answers


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I had exactly the same problem and I went to this site and got my solution. I banged the bottom of the camera with my palm and turned it off and on at the same time. On about the fourth bang the lens retracted and cleared the error codes. I know, "Caveman Maintenence" but it worked. Can't hurt to try...

Posted on Aug 31, 2007



I had the same problem when I would try to adjust te zoom. Lens error 25 then the camera would power off. We used it for some time like that. Just this week, I bought some lithium digital camera batteries and it began to work correctly. I'm thinking the cheep batteries were not powerful enough for the camera to function properly.

Posted on Nov 02, 2008



I have same problem with my kodak easy share cd33 camera, lens won;t open , I feel kodak is going down hill and ripping the public off with these camers made in china. What happened with the good old american product or don't we care in this country anymore. I will not buy another product from them, There are better products out there by different companies.

Posted on Oct 22, 2008


I wen ahead and mailed the camera back to the company and they fixed it for me!

Posted on Jan 06, 2007

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Related Questions:


When i turn on camera i get message lens error 25

According to the symptom you have to replace the optical lens assymbly. Lens stuck, is common defective that need new lens unit replacement or just repairable.

Causes of a Lens Error: There are a number of ways with which a lens error can be caused. Particulates might have managed to get into the mechanical bits that allow the lens to retract, a purely physical interference with the lens mechanism. If the camera was dropped, especially while the lens was extended, there's a pretty good chance something might have been knocked loose, such as the guide pins upon which the lens withdraws and retracts.

How to Repair a Lens Error: As scary as a lens error might seem, there are some easy fixes. Before trying any of them out, however, first take a good long look at your camera warranty and maybe have a chat with the company. If the lens error will be covered under the terms of the warranty, go for it. Even some of the simple fixes mentioned below might void the camera warranty. Frankly, however, it's unlikely that a lens error will qualify for the warranty.

Additional details could find in this article link: fixing-lens-error-on-digital-camera.html

Additionally, here is a video of the normal power up sequence of the camera and there other moethods:
1. Here is the first alternate method
2. Here is the second alternate method

Good luck.

What is the solution if the camera lens doesn't retract?

There are lot of reasons, for the camera lens to stop working. Here are some of the examples.
  • You dropped the camera down.
  • You stopped the lens from retracting by holding or pressing it down.
The result of such impacts, stops the whole lens array from working.
The solution is simple,

Tap the camera after you switch it on.(Usually an error message is displaced as "Lens Error" or "Please Switch off and on the camera again" depending on the manufacturer). If the lens retract then, you are the lucky person in the world.


Please take it to the nearest service center.(e.g Sony, Kodak, Canon)
The repair personnel will analyze the damage and let you know the estimation to repair the damage.It costs almost 90$ to replace the whole lens array.

I believe this tip has helped you lot.please rate my tip as helpful.
regards, Venu.....
on Feb 16, 2010 • Cameras

Lens stuck. Will not go in and I cannot take

The lens has probably got something in the retraction mechanism that is stopping it retracting. This can be something as simple as sand or grit or as a result of a drop or knock. In most cases the camera will need to be stripped apart to remove the lens assy before it can be repaired. This is best left to a professional camera repair shop.

After a fall my Kodak cd33 shutter doesnt open, and it says on screen 'lens error 22'. can you help?

This is a lens error. KODAK suggests a repair for this fault.
However due to spare part shortage this model is no longer repaired. Instead KODAK offers a trade up option where you will have the opportunity to trade up to a newer model 25-30% cheaper than the market price.

Contact KODAK:

Lens will not retract, camera was not dropped,

Leave the batteries out for a while and then try turning camera on..hopefully its resets the camera and retracts lens.

Lens error: 22

This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

The lens wont retract(its stuck) thus the camera will not stay on when power button is pushed

FOLLOW this procidure open the camera then rotate the lens and set it like it was before


Kodak easyshare CX7430

My Kodak camere was really not dropped. I put in new batteries and the camera only gives me one shot and I have to turn it off and try again. I can plug the camera into a charge cord and I can take all the pictures I want. Is it possible the 2 batteries are not enough to power the camera
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