Question about Sunbeam Twin Electric Auto Heated Blanket- Mushroom BW9800-030-772
We just plugged it in again for the first time since last season. It never blinked last year. Sounds like it is a common problem.....
I had checked the "connection" at the blanket before but after reading this I unplugged it from the wall and re-checked the plug in at the blanket. It's not flashing anymore and it seems to be working.
From Sunbeam's site:
Q: What does "FF" mean on display of my control?
A: If you have a digital control, it is designed to flash "FF" on the display to notify you that a problem may have been discovered. Gradient controls and warming throw controls use a blinking indicator light for this purpose.
Follow the instructions on the flag tag to reset the control or follow the steps below.
Posted on Dec 02, 2008
Seriously, don't be dumb, people!!!! If Sunbeam consistently neglects to supply us, as consumers, with working products - and then refuse to replace them (At no cost to us) We DO have options!!!!!
Simply go back to the place of purchase - buy a new one- keep your new receipt and packaging, and in 30 days or less......return the defective one in the packaging with the receipt - then take the store's merchandise credit and get whatever you may want - or need - for the cost of the replacement blanket.
And seriously.... don't get on me about being "Deceptive"!! Afterall - what IS deceptive is the fact that Sunbeam monopolizes the heated blankets on the market and they fail time and time again to 1) produce a working item and 2) to stand by their bogus warranty.
If I have purchased a defective blanket from them - I absolutely REFUSE to spend another dime on that product in the hopes that that MAY make it "right" I am NOT sending it back time and time again at my own expense - when THEY failed to produce an acceptable product.
Not a chance!!!!! I will go get myself a working blanket, return the old one, and use the store credit on stuff like food for my family instead.
I am a widowed person just trying to stay warm this winter without going under financially , trying to heat my home. If I buy something that is defective - or if it becomes defective due to no fault of my own, before the warranty period is up.....I WILL be getting a new one - Whether THEY "Allow" me to or not.
We DO have choices - and we do NOT have to be at the mercy of the mass producers of faulty products!!!!
Take it or leave it.....But there is ALWAYS a "Solution"
And not for nothing - Keep ALL packaging - if you must exchange anything OVER 30 days old......do so WITHOUT a receipt - you cannot be denied an EXCHANGE without a receipt as they do not know when it is purchased......especially at Wal-Mart.
Some store receipts state specifically that you MUST have a receipt for all returns/exchanges.....STOP SHOPPING THERE!!!! As consumers - We need to TAKE THE POWER BACK!!!
I haven't looked - nor do I believe that I have to - But most likely, my defective product was made, at least in part, in a Foreign Country. WE get what THEY don't pay for.....Crappy, poorly made products with no true "Warranty" and no FREE replacement. THEY are cutting corners - and WE are paying for that!!!
Go get a working blanket, blender or whatever your defective item is - Use your new packaging and receipt and in 30 days or less.....give them their defective one back!!!!!
If you have to do it a million times.......At least you will have an actual working product to show for your money. If it craps out before the warranty.....Go get another one!!!!
Maybe then - they will begin to produce working appliances and items that we can be comfortable spending OUR money on.
We are only "victims" if we choose to be. I'm just not a victim any longer.
I simply REFUSE to spend what little money I have on something that I want or need - And then have no support at all for defective products!!!
Brand new products should NOT be defective - and products SHOULD exceed the warranty. If the product I purchase fails to stand up to normal use - as PROMISED by them.......They WILL replace it - quite WITHOUT their permission, if it must be done that way!!!!!
SAVE ALL OF YOU PACKAGING on ANY and ALL items you purchase!!!!!! If you need to exchange it before the warranty is up - do so WITHOUT a receipt AFTER the store's exchange policy is up.
Get the store credit and buy stuff that you NEED. Let THEM figure out what to do with all of their defective products - Like maybe produce them to actually last!!!!!!
End of rant!!!!!
Good luck - And remember - we do NOT have to accept unacceptable merchandise!!!! Unfortunately, we have come to EXPECT it - but we sure don't need to accept it!
Posted on Jan 15, 2010
Every time this blinking problem has occurred, I've found that the connection at the bottom of the blanket APPEARS to be secure but is really not fully connected. Unplug the control from the wall outlet and then Make sure you unplug the blanket from the cord at the bottom and COMPLETELY reconnect it. Replug the cord into the wall outlet and turn on your blanket. This has solved my problem 3 times. I immediately wanted to blame Sunbeam but the problem was faulty connections and my not closely observing the problem.
Posted on Mar 08, 2010
Had the same problem, read the solution, unplugged the blanket from the wall and the cord to the blanket. Found a small thread was wrapped around one of the connecters on the blanket side of the plug. Removed it, plugged the cord into the blanket and into the wall, no blinking!
Posted on Dec 12, 2008
I had the same problem, washed the blanket which then caused the thermostats to blink and not heat. Followed all the suggestions to no avail. Then remembered a trick my kids use with their gameboys and games. I blew on both connections then plugged it all back in. Worked great.
Posted on Jan 11, 2011
JUST A HUGE THANKS FOR THE BLINKING ELECTRIC BLANKET..SINGLE MOM HERE ...WELL HUSBAND IN JAIL ..I CANT THANK YOU ENOUGH..I JUST GOT THIS DUAL CONTROL HEATING BLANKET LAST XMAS FROM MY DAD AND I PULLED IT OUT TONIGHT AS IT WAS FREEZING IN OUR APARTMENT AND I PULED IT IN (BLINKING LIGHTS,NO HEAT) AND UNDID EVERYTHING REDID AND SME PROBLEM ,,I CAME TO GOOGLE AND IT LED ME TO HERE..I DID THE BLOWING ON THE PRONGS ..HERE I NEEDED TO TURN THE CONNECTION ON THE BLANKET OVER AND PLUG IN THAT SIDE UP,I BARELY SAW THAT PRINT ON THERE BUT IT WAS ON MINE . SO I REDID EVERYTHING ,PLUGGED IT INTO THE WALL OUTLET.!! WHAMO IT WORKS LIKE BRAND NEW AGAIN..THANKS ALL FOR YOUR POSTS AND IDEAS! :)
Posted on Oct 10, 2014
I have gone through about a dozen sunbeam electric heating pads over the last 11 years. They were used on a daily basis. I only purchased two: Sunbeam is great—kept sending out replacements.
Posted on Feb 08, 2010
Whilst not a solution - use some elimination to establish the cause - thats how I know that the problem I have is the same.
Plug into the blanket and I get the flashing red light... ****** - then SWAP THE CONTROLLERS and the problem follows the controller!
Therefore, this is not a problem with my blanket - its with the controller. Short of pulling it apart - I can spend the $AU65 and get a new one off ebay.
Before anyone tells you to do something fraudluent.. try this simple test FIRST - at least it will help you know what the problem IS!
(in my case, I think its likely that the connector in the socket that plugs into the blanket has a couple of "fingers" that have pushed apart... and I could problem get a pair of pliers and gently "squeeze" the plug (with the power off) to see if it will bring the connectors together..
Either way - I've eliminated the problem.. now to hone on the fix..
Hope this helps you
(or at least you could simply swap the controller with the wifes one... and then blame her!! :D )
Good luck all!
Posted on Sep 21, 2011
Why is it only one control flashes FF ? Should both sides do it if it's a plug issue?
Posted on May 01, 2014
I was having the flashing lights but no code and no heat. After reading through the comments, I unplugged my cord from the outlet, then from the blanket and using a q-tip and some rubbing alcohol, I cleaned the pins and once dried plugged the blanket in and then into the outlet. No blinking lights! I am currently testing to see if it still heats, but thanks for all of the info.
Posted on Feb 13, 2014
Sunbeam should put this on a site but i had to call them to find out the fix for my new electric blanket!
it required resetting it by unplugging it from wall and from blanket and doing certain folds on it, unfolding it and plugging it back in in a seqencial manor.
my blanket worked again after that!
Posted on Nov 24, 2012
Yes, thank you once again! I found the plug to pad loose from sitting on that part of the bed, forced a better connection & saved $129 I was about to spend on a new Sunbeam Electric mattress pad king WHEW
Posted on Apr 11, 2012
`This is for females who are not electrically inclined....
The 'PF' on you stove blinking means, 'Power Failure' or PF.
Just hit the start or clear button. Erratic power hits will do this.
Men, they know what to do.
Posted on Jan 22, 2012
First of all it has nothing to do with the quality of the product. These blankets are made with nichrome wire as a heating element. No matter the quality of the product it will eventually fail no matter what. Nichrome wire will break if the wire gets bent at all. It creates a hot spot where it is bent. The added resistance causes it to heat up drastically at the bend. Causing it to break. Regardless of brand this will happen. There is no avoiding it.
Second, if a 30 dollar product lasts a year than you got your money worth. Either stop complaining or learn how to repair it yourself. Some people are way too quick to just say "it's broke, throw it away" instead of actually trying to repair the broken item. More often than not malfunctions are due to user error not manufacturer error.
Posted on Jan 18, 2020
Any time I have an electric product with a plug or socket, I take the time to smear a little Di-Electric Grease on the connector. This is the same stuff (in a little packet) that auto stores sell with any headlight or signal lights. Less than a dollar, and it goes a long way, plus solves the connection issues.
Posted on Dec 09, 2015
Try the fold test described at the bottom of this link. My wife washed the blanket and the only one controller would turn on and not blink. I tried all the other answers above to no avail so I thought I would do the fold test. Craziest thing, it started working fine after doing that. Have no idea why
Posted on Dec 17, 2014
DUAL CONTROLLER BLINKING INSTEAD OF HEATING....
SOME OF THE SOLUTIONS ARE CORRECT, PLUG IN BLANKET,UNPLUG CONNECTOR AT END OF BED BY SQUEEZING AT EGDES AT CONNECTOR AND SHOVING IT BACK DOES STOP THE BLINKING, BEEN WORKING EVER SINCE. THIS HAPPEND TO OUR PREVIOUS BLANKET, I WISH I KNEW THIS BEFORE I GOT SO MAD THAT I TOOK WIRE CUTTERS AND PULLED ALL THE WIRE OUT, IT MAKES A GOOD PLANT HEATER....
P.S. CAT SAYS BLANKET RUNS COLD, BUYING A SEALY INSTEAD... GOOD LUCK
Posted on Mar 14, 2011
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