We have been using refilled ink cartridges for years without event. However, this time, despite "zapping" the cartridge to reset the counter, the printer refused to accept we had changed the cartridge. So we took a brand new, genuine Epson repacement cartridge and put that in. The printer still refused to acknowledge we have changed the cartridge, the red light remains on, and the printer won't print. On advice of a so-called expert, we reloaded the driver, but it made no difference whatsoever. Please can you help?
This is not a driver issue. You say that you have used this printer for years, if this is so then chances are the printhead has finally gone. If this is the case then not matter what cartridge you put in it wont be recognised. A new printhead is anywhere between £75-£95 and not very easy to fit. It looks like its time for a new printer. Printhead Info: http://www.thesuppliesshop.co.uk/catasp/plist.asp?fldPrinterID=4480
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My friend has recently replaced all the cartridges with the recommended new ones and has the same problem. The printer does not recognise the new cartridges and will not print.
I did think that may be the green tabs might be faulty and this is why the printer does not recognise them. Do you think this is a possibility?
The printer is only about two year's old and not used very often.
How do I reset the counter having refilled the cartridge with ink
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