Camera bought 3 days ago. About 50% of the time, when I switch the camera on, the LCD screen is black - although all the icons for flash, time, date etc are there, it's as if the lens cover is on, but I've checked and it's open. The camera takes photos while it's like this and they are also all black. I can see previously taken photos as normal. Sometimes it may start working, but only if I cycle through off/on or into another mode. The camera is fully charged. Any ideas?
If you cannot find a solution to your problem you may want to email [email protected]. He has good advice and good used parts at a fair price.
Posted on May 22, 2008
You need to send it in to have it fixed. Call the repairs center at 800-706-2534 and then keep choosing option 1. Tell them what's going on and that you would like to send it in for repairs. If they ask just lie and tell them you already talked to tech support. LOL
Posted on Jul 08, 2007
Hi there,
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Posted on Jan 02, 2017
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I've just spotted something else by staring into the lens under the light while turning the camera on and off - when it works normally the lens looks like an 'eye' ie there is a small 'pupil' visible in the centre a couple of mm in diameter. When it turns on in the 'black screen' mode, the 'pupil' is not visible, like there is a cover over it way at the back of the lens assembly.
when I switch the camera on, the LCD screen is black - although all the icons for flash, time, date etc are there, it's as if the lens cover is on, but I've checked and it's open. The camera takes photos while it's like this and they are also all black. I can see previously taken photos as normal. Sometimes it may start working, but only if I cycle through off/on or into another mode. The camera is fully charged. Any ideas?
I've just spotted something else by staring into the lens under the light while turning the camera on and off - when it works normally the lens looks like an 'eye' ie there is a small 'pupil' visible in the centre a couple of mm in diameter. When it turns on in the 'black screen' mode, the 'pupil' is not visible, like there is a cover over it way at the back of the lens assembly.
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