Where is the pump access to see if there is anything stuck there.
I did what you said and unclogged the drain but the pump is still not allowing it to drain. The motor sounds like it it is running on the pump. thankyou
The following link explains how to check and clean the drain pump:
http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front
Now...just because the pump is running, does not mean it is pumping water. It does not take much to damage these small pumps. If anything has been lodged in the pump for any significant amount of time, it can potentially damage the pump motor and/or impeller. In this case, if cleaning does not correct the problem, you must replace the pump. If it comes to this, the following link explains how to replace the pump:
http://www.fixya.com/support/r401841-replacing_kenmore_elite_water_pump
Replacements can be ordered on line at searspartsdirect.com. Just type in your COMPLETE model number and look under the "Pump and Motor Parts" heading for item number 10 (part #280187). The pump is sold as a complete unit.
HINT: You can find this same part cheaper at pcappliancerepair.com. Use the part number above for your search criteria. The reason I normally reference the above website is for the useful exploded view parts diagrams and the part number listings. In most cases, they provide the cheapest prices.
I hope you find this information helpful. Let me know if you require additional assistance.
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