Whenever i try to insert my charger into my phone, my phone automatically turns off. when i take the charger out, the phone resets and comes back on. i've tried to charge it with my car charger and the same thing happens. whats wrong with it??
Both of my e815's had this same problem. I was able to remidy it by taking a tooth pick and cleaning the contacts where the phone charger plugs into. Since I have done this neither one of my phones turns off when it is plugged it. Hope it works for you too!
You konw, I am having the same issue.....I got so frustrated one night that I just threw it against the wall really hard...and surprisingly, it worked! Although I do not recommend my stlye of "fixing", i did the same with the charger contacts and it works fine!! Toothpicks were the best thing to get at those small contacts....mine were very oxidized and dirty...
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Why the phone goes off when you connect the charger is because the connection was not straight up, so it will turn off the phone and it will go blank. When it does that, you just have to remove it, turn off the phone and remove the battery and insert it back in, then you fix in the charger before connecting it to the power outlet.
TIP: Always attach the charger into the phone first before you connect it to the power socket or outlet. That way it will never trip off when you attach it to the charger.
Have you checked the battery? May be it is very weak and that's why its not charging your phone.
Try to get some using the same battery with your phone, borrow his or her battery, and test it with your phone to confirm if the fault is from the battery or not.
And if you don't find someone to borrow you the battery, simply look for a desktop battery charger, remove the battery from the phone and charge till it gets full then insert the battery back into the phone and power it to see if it turns on.