Solution 1
Check with your manufacturer to see if there are updated software drivers for your optical drive. For more information about updating the firmware of your CD or DVD drive,
Solution 2
Launch Windows Explorer.
Navigate to C:\Windows\system32\drivers\.
Check to see if either of the following 2 files are present. These files from a third-party software vendor are not supported by Windows Vista and can cause driver conflicts with optical drives:
afs.sys
afs2k.sys
If either of the files in Step 3 are present, move them out of the system32 folder. You should keep these files stored somewhere on your hard drive, as some of your older peripherals may require them. If you find that they are required in the future to use a device, you may move them back into the system32 folder temporarily.
Reboot Windows Vista.
Solution 3
Quit iTunes.
Manually remove the GEAR driver software using the steps found
here.Remove any stand alone GEAR software installers from the Programs and Features control panel, if present.
Install the
updated GEAR driver.
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