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Mark Chizanskos Posted on Mar 09, 2017
Answered by a Fixya Expert

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Leaks water I had read your possible causes for the unit leaking water. They are very high level & don't address an apparent recurring problem with Goldstar units. In 2 years I have used 2 units. Both leaked water, and one is almost new. The manual supplied with the unit really doesn't reveal the engineering problem with the unit. Obviously, this is a problem with units that occurs regularly. I have cleaned the unit & observed it without going into the motor/evaporator et al. If I can find my receipt I'm going to take back the new unit. I believe the problem is in very humid areas (I'm in central FL) the unit operates 24/7. The water collects in the unit & unless frequently dumped backs up in collection line(s). The water becomes "thick" due to dust, mold, etc. & clogs the lines causing the unit to leak. Goldstar should offer a remedy for this (even a disclaimer would do). Simply to ignore the problem then pass the customer off to an appliance repair shop isn't fair.

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Mike Squire

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  • Master 420 Answers
  • Posted on Mar 16, 2017
Mike Squire
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The water may be condensation dripping in an area where the catch components are not able to catch it. The largest line that exits the cold coil and ends at the compressor should be insulated without any tubing showing all the way back to the compressor, deficits in the insulation (even small ones) could cause condensation to form and drip.

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Anonymous

  • 867 Answers
  • Posted on Jul 24, 2009

SOURCE: No water collecting, unit running

the collector base under the tubes just collects water and drips it through a hole into the water bucket. there must be a loose hose(if it has one) or the base collector or bucket has a crack, as they usually are plastic. also if the unit is sitting on a very uneven floor this will happen

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0helpful
1answer

My comfort site dehumidifier. When the bucket is full

If water is coming out on the floor from your Comfort Site dehumidifier even when the bucket is not overflowing, there may be a few possible causes for this issue:
  1. Improper Placement of the Bucket: Ensure that the bucket is correctly positioned and inserted into the dehumidifier. Make sure it is securely in place, and the water outlet on the bucket is aligned with the dehumidifier's drainage system. If the bucket is not properly seated or aligned, it can result in water leakage.
  2. Bucket Seal or Gasket: Check the bucket's seal or gasket for any signs of damage, wear, or misalignment. If the seal is compromised or not making proper contact with the dehumidifier's body, water can escape and leak onto the floor. Clean the seal and ensure it is free from debris or obstructions. If necessary, replace the seal or gasket with a compatible replacement part.
  3. Drainage Hose Connection: Some dehumidifiers have the option to connect a drainage hose directly to the unit for continuous draining. If a drainage hose is connected, make sure it is securely attached and there are no leaks or loose connections along the hose. Ensure that the other end of the hose is properly directed into a drain or receptacle.
  4. Internal Drainage System: The dehumidifier's internal drainage system, including the collection tray or drain pan, may be clogged or blocked. Remove the bucket and inspect the drainage area for any debris, buildup, or blockages. Clean the drainage system thoroughly, ensuring that water can flow freely from the collection tray into the bucket without any obstructions.
  5. Check for Excessive Humidity: If the dehumidifier is operating in an area with extremely high humidity levels, it may struggle to remove moisture effectively. This can result in excessive condensation or water buildup that leads to leakage. Consider using additional dehumidification methods or addressing the underlying humidity issue in the space.
If the issue persists after checking these potential causes, it is advisable to consult the user manual for your specific Comfort Site dehumidifier or contact the manufacturer's customer support for further assistance. They can provide specific troubleshooting steps or offer guidance based on their knowledge of the product.
1helpful
1answer

Have a dehumidifier, Delonghi DE500P. Unit operates but no water collecting in bucket.Level set to 35%. Can freon be added to recharge?

the short answer is yes , but id caution you on the need too first?

first check the basics:
bucket full lite not on (blinking)
filters clean ?
both fan and compressor inside running (sometimes the fan runs but the compressor does not?) listen carefull for them both?
if your unit needs recharged odds are it's not financial feasible to do so , first you have to fix cause of gas leaking out ? what ever that is ? then you need to add service ports and finally you need a gas charge , this would or could cost hundreds of dollars , a entire new unit is less 200 bucks unless you do all this work your self , but id tend to think if you had all the tools and knowledge to do that youd not of asked here in the first place
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Air conditioner no longer pulls water from the air. Humidity is 70. Portland , oregon.

If a dehumidifier or A/C does not get cold, it will not condense water out of the air, so just buy a new unit. A tech person would check the thermostat and freon pressure level.
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1answer

I've been reading the other questions on this website. Like many others, our 54501 dehumidifier turns on and all controls still work. We just cleaned the filter but it does not collect water. I read...

No, it may mean that you don't have the humidity extraction level set low enough. The lower the setting, the more humidity it will extract. Try setting the extraction level at 35%, to see if the compressor turns ON.

If yours is being used in a basement, the ambient air temperature at floor level is between 40 - 60 degrees. Dehumidifiers do not work well between those temperatures (Unless, you have a Low Temp Unit). This applies mainly to where the air temperature at floor level is colder than at shoulder level in basement applications. Raising the unit up off the floor, onto a sturdy table, counter top, etc, that can handle the weight of the unit, plus a full tank of water, will usually resolve this problem.

I hope this helps you further troubleshoot & solve the problem. Thanks for choosing FixYa.
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After the unit is on for a little while it leaks water. Some is still in the tank. The tank is not full when it leaks and the tank is on tight. The unit is only about 3 years old and the air filter is...

What has happened is that the tubing that carries the water to the bucket is partially clogged. To solve this problem, do the following:

Remove the water collection bucket and look up inside the bucket holder cavity. You will see either a drain hole or small tubing that drains the water into the bucket. Using an appropriately sized, 18" long, plastic Zip Tie, carefully insert the tip of Zip Tie into the hole or tubing. Continue to push it in until you reach a bend in the tubing. You will need to gingerly work the Zip Tie past this bend, until it either bottoms out or you run out of usable Zip Tie. Then slowly pull the Zip Tie back out while rotating (twisting) it. This will breakup any clogs. As you reach the inserted end of the Zip Tie, be prepared, as some water may follow. Reinstall the bucket, plug the unit in and turn the Master ON/OFF Switch to ON. Set the humidity extraction level to 35% or Maximum if you have a manually controlled unit. Allow the unit to run, while you monitor it for any leakage.

NOTE: If you don't have a Zip Tie, you may use something similar ( i.e.a long pipe cleaner), but NO wire coat hangers
.

Hope this helped you.
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I have West ponte Mdf 65 Ae BA8 dehumidifier 1 year old. Filter is clean. It worked last summer but now after the winter it is running fine but no water is comming in the bucket eventhough basement is...

You may have the humidity/moisture level set to high. Try lowering it to 35%. Or if you don't have a LED Screen on your unit, turn it to maximum.

In addition, most dehumidifiers don't work well if the air temperature is between 40 & 60 degrees F. Keep in mind, the temperature at floor level in a basement is colder that the air temperature at chest high level. Raising the unit up, off the floor on something sturdy enough to handle the weight (with a full tank of water) and the vibration, may help.

Hope this helps you to troubleshoot and solve the problem. Please let me know. Thanks.
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1answer

Didn't LG produce some bad Humidifiers several years ago and have a recall on not working units? I recall reading this in Consumers Reports. I bought one back then and it has not produced a drop of...

If has not produced a drop of water for several years, then it's not working properly. But, this may be a case of setting the humidity level to high. In other words, if you set it at 70% or Maximum, that's the humidity level that it will maintain, not remove. To remove humidity, the level must be set low (35% or Minimum).

To test the unit, based on what I just said, place it in the bathroom, set the level as low as possible and turn the shower on medium hot. Do Not turn the bathroom exhaust fan ON. As you leave, close the bathroom door. Return in 15 minutes, turn the shower OFF and check the bucket water collected. If there's any water in it, it's working fine. It was probably a case of the humidity level being set to high.

Hope this helped you. Please let me know. Thanks.
1helpful
1answer

Hampton Bay Dehumidifier Model# HB50

MY dehumidifier leaks water from upper part of unit causing water to leak on floor while running.
3helpful
2answers

Dehumidifier leakage

My dehumidifier leaked after about one year of perfect operation. I unscrewed the face plate exposing the cooling grill and found out that debris was blocking the drainage hole that fed into the water bucket. The debris came from zip ties used to bunch some wires together. Apparently they got brittle (from the constant cooling and warming?), fell apart and managed to make it's way to the drainage hole. Cleared it out and worked fine again.
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