"unknown" after using my mp3 player successfully for a while it then showed "unknown" (so i could not play them) instead of album names or song names, this problem quickley grew to most artist names. i decided to delete all my media and start again as all my music is saved to my d drive but now it has unknown where there where files. is there a download that will return all the players software to normal or some total rest somwhere. thanks

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You can plug the mp3 player into your computer and right click on the icon in the MY COMPUTER window, and click on FORMAT. It should come to a new window and click on start format. If this doesn't work, then call me to help you any further. Ask for Maxwell at 1-(239)-945-0583. Your fixer, Wild2DMaxx

Posted on Jan 25, 2007

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