Hi,
Even if you don't know any German, this website shows in pictures how to disassemble the Jura ENA 5.
http://www.juraprofi.de/anleitungen/BND_ENA_Gehaeuse_oeffnen_schliessen.pdf PBIOCWP
Hi, I made a video how to fix your Jura step by step, good luck... http://fixandparts.wix.com/nicknicoloudis#!jura-coffee-machine/c15gy
SOURCE: My Jura Ena 5 gives a 'fill beans' message
Same thing happening to me right now. I think this has something to do with having used flavored beans (which I was warned not to do). Supposedly they gum up the machine.
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