Whenever he scrolls on the click wheel of his 4th generation ipod. Whenever he has it freeze up on him, he can't shut it off, so he has to wait until the battery is completely dead, and then recharges it on his brother's iHome. I am a technical expert, but I don't know how to fix an iPod... that's not my expertise!
This doesn't work for my iPod with the same issues. AppleCare tech support tells me to let the iPod's battery drain, connect the iPod to a power source and factory reset (reformat the hard drivve) and synchronizer the device. Sick of the problem but love the product.
This isn't really a fix, but this is better than waiting for the battery to die. Try toggling the hold switch off and then back on and then press and hold the center button and the menu button simultaneously for about 6-10 seconds. This should reboot the ipod without having to wait for the battery to die.
you might have to reset it to factory settings
The 4th generation iPod is a portable media device that can play music, videos, and display photos.
Occasionally, you may run into issues with the iPod where the player has trouble working.
Restoring your iPod to its factory settings will often correct any software issues the player may have by wiping all of the data off of the iPod, and restoring its software to its original condition.
Restoring your 4th generation iPod can be done in just a few minutes, and requires the help of your computer.
Connect your iPod to your computer using the included USB cable, just as if you were going to sync it to add music or other data.
Launch iTunes if it does not launch automatically, and select your 4th generation iPod from the list of devices on the left side of the screen.
This will launch information about your iPod in the main iTunes window.
Click the "Restore" button in the middle of the iTunes window to begin restoring your 4th generation iPod to its factory settings.
Your computer may ask you to enter an administrative username and password to continue. A progress bar will then appear letting you know the status of the restore.
Wait for the progress bar on the screen to finish and then disconnect your 4th generation iPod.
The iPod is now restored to its factory settings.
You can reattach the iPod to your computer and set it up again, just as you did the first time you used it.
hope this helps
also you could try
This works on iPod 5th gen
click start control panel scroll to folder options tick in the box to show hidden files and holders
connect your Ipod to your computer
click start click click on you Ipod to open
then go Ipod controls device there should be a folder saying locked
right click select rename to open or delete the folder your Ipod should now be open
One of the major warnings Apple includes with all of its iPods is the permanent hearing damage that could occur if you have the volume on your iPod turned up too high.
To help combat the problem, the iPod comes with a feature that allows you to set a maximum volume level that your iPod can be played at that level is controlled by a combination that can keep others namely children from turning the volume up to dangerous levels.
The good news is, if that combination falls into the wrong hands, it can be reset.
Use your iPod's click wheel to scroll down to "Settings."
Press the center button located in the middle of the click wheel to select the settings menu.
Scroll down to "Playback" and press the center button to select it.
Scroll to "Volume Limit" and press the center button to select it.
Use the click wheel to scroll to the first number of the old combination and press the center button to select it.
Repeat this process for all four numbers of the old combination.
Use the click wheel to scroll to where you want the maximum volume to be set and press the center button.
Use the click wheel to scroll to "Lock" and press the center button.
Use the click wheel to enter the first number of the new combination when the message "Enter New Combination" appears on the screen repeat the process for the three remaining numbers.
Once the four numbers have been entered, your iPod's maximum volume will be set and your password will be changed.
hope this helps
Use your iPod's click wheel to scroll down to "Settings."
Press the center button located in the middle of the click wheel to select the settings menu.
Scroll down to "Playback" and press the center button to select it.
Scroll to "Volume Limit" and press the center button to select it.
Use the click wheel to scroll to the first number of the old combination and press the center button to select it.
Repeat this process for all four numbers of the old combination.
Use the click wheel to scroll to where you want the maximum volume to be set and press the center button.
Use the click wheel to scroll to "Lock" and press the center button.
Use the click wheel to enter the first number of the new combination when the message "Enter New Combination" appears on the screen repeat the process for the three remaining numbers.
Once the four numbers have been entered, your iPod's maximum volume will be set and your password will be changed.
hope this helps
82 views
Usually answered in minutes!
My iPod had the same problem. Under the AppleCare warranty, it was replaced. 6 months later, I had the same problem return. The replacement iPod was sent back to Apple three times. Apple sent me another replacement. One month later, the iPod freezes with the same issue. The battery is not holding a charge.
Apple Tech Support told me that freezing of iPods in aircraft is not uncommon. They think it's due to altitude. (??).
Love the iPod... when it works.
×