Question about Apple iPod 4th Generation MP3 Player

2 Answers

My friends iPod is freezing only when he scrolls through files too quickly...What should I do?

Whenever he scrolls on the click wheel of his 4th generation ipod. Whenever he has it freeze up on him, he can't shut it off, so he has to wait until the battery is completely dead, and then recharges it on his brother's iHome. I am a technical expert, but I don't know how to fix an iPod... that's not my expertise!

Posted by Anonymous on

  • Anonymous Nov 09, 2007

    My iPod had the same problem. Under the AppleCare warranty, it was replaced. 6 months later, I had the same problem return. The replacement iPod was sent back to Apple three times. Apple sent me another replacement. One month later, the iPod freezes with the same issue. The battery is not holding a charge.



    Apple Tech Support told me that freezing of iPods in aircraft is not uncommon. They think it's due to altitude. (??).



    Love the iPod... when it works.

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2 Answers

Anonymous

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This doesn't work for my iPod with the same issues. AppleCare tech support tells me to let the iPod's battery drain, connect the iPod to a power source and factory reset (reformat the hard drivve) and synchronizer the device. Sick of the problem but love the product.

Posted on Nov 09, 2007

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Anonymous

This isn't really a fix, but this is better than waiting for the battery to die. Try toggling the hold switch off and then back on and then press and hold the center button and the menu button simultaneously for about 6-10 seconds. This should reboot the ipod without having to wait for the battery to die.

Posted on Jun 20, 2007

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