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Question about Apple iPod 4th Generation MP3 Player

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My friends iPod is freezing only when he scrolls through files too quickly...What should I do?

Whenever he scrolls on the click wheel of his 4th generation ipod. Whenever he has it freeze up on him, he can't shut it off, so he has to wait until the battery is completely dead, and then recharges it on his brother's iHome. I am a technical expert, but I don't know how to fix an iPod... that's not my expertise!

Posted by Anonymous on

  • Anonymous Nov 09, 2007

    My iPod had the same problem. Under the AppleCare warranty, it was replaced. 6 months later, I had the same problem return. The replacement iPod was sent back to Apple three times. Apple sent me another replacement. One month later, the iPod freezes with the same issue. The battery is not holding a charge.



    Apple Tech Support told me that freezing of iPods in aircraft is not uncommon. They think it's due to altitude. (??).



    Love the iPod... when it works.

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2 Answers

Anonymous

  • Level 1:

    An expert who has achieved level 1.

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  • 1 Answer

This doesn't work for my iPod with the same issues. AppleCare tech support tells me to let the iPod's battery drain, connect the iPod to a power source and factory reset (reformat the hard drivve) and synchronizer the device. Sick of the problem but love the product.

Posted on Nov 09, 2007

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Anonymous

This isn't really a fix, but this is better than waiting for the battery to die. Try toggling the hold switch off and then back on and then press and hold the center button and the menu button simultaneously for about 6-10 seconds. This should reboot the ipod without having to wait for the battery to die.

Posted on Jun 20, 2007

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Related Questions:

0helpful
1answer

Forgot my ipod password

Which version of ipod 3rd 4th or fith gen >??????
iPod Classic password
This works on an iPod 5 th gen
Click start control panel scroll to folder options tick in the box to show hidden files and holders

connect your Ipod to your computer
Click start click click on you Ipod to open then go Ipod controls device there should be a folder saying locked

Right click select rename to open or delete the folder your Ipod should now be open.

If you need more help with this post a reply.
0helpful
1answer

How can I get into my ipod if I forgot my pass code?

you might have to reset it to factory settings

The 4th generation iPod is a portable media device that can play music, videos, and display photos.

Occasionally, you may run into issues with the iPod where the player has trouble working.


Restoring your iPod to its factory settings will often correct any software issues the player may have by wiping all of the data off of the iPod, and restoring its software to its original condition.


Restoring your 4th generation iPod can be done in just a few minutes, and requires the help of your computer.


Connect your iPod to your computer using the included USB cable, just as if you were going to sync it to add music or other data.


Launch iTunes if it does not launch automatically, and select your 4th generation iPod from the list of devices on the left side of the screen.


This will launch information about your iPod in the main iTunes window.


Click the "Restore" button in the middle of the iTunes window to begin restoring your 4th generation iPod to its factory settings.


Your computer may ask you to enter an administrative username and password to continue. A progress bar will then appear letting you know the status of the restore.


Wait for the progress bar on the screen to finish and then disconnect your 4th generation iPod.


The iPod is now restored to its factory settings.

You can reattach the iPod to your computer and set it up again, just as you did the first time you used it.


hope this helps

also you could try This works on iPod 5th gen

click start control panel scroll to folder options tick in the box to show hidden files and holders

connect your Ipod to your computer


click start click click on you Ipod to open


then go Ipod controls device there should be a folder saying locked

right click select rename to open or delete the folder your Ipod should now be open





0helpful
1answer

My volumn on my ipod 4th gen is not working and when i go to settings it only shows languages no volumn setting

One of the major warnings Apple includes with all of its iPods is the permanent hearing damage that could occur if you have the volume on your iPod turned up too high.


To help combat the problem, the iPod comes with a feature that allows you to set a maximum volume level that your iPod can be played at that level is controlled by a combination that can keep others namely children from turning the volume up to dangerous levels.


The good news is, if that combination falls into the wrong hands, it can be reset.


Use your iPod's click wheel to scroll down to "Settings."


Press the center button located in the middle of the click wheel to select the settings menu.

Scroll down to "Playback" and press the center button to select it.


Scroll to "Volume Limit" and press the center button to select it.


Use the click wheel to scroll to the first number of the old combination and press the center button to select it.


Repeat this process for all four numbers of the old combination.


Use the click wheel to scroll to where you want the maximum volume to be set and press the center button.


Use the click wheel to scroll to "Lock" and press the center button.


Use the click wheel to enter the first number of the new combination when the message "Enter New Combination" appears on the screen repeat the process for the three remaining numbers.


Once the four numbers have been entered, your iPod's maximum volume will be set and your password will be changed.

hope this helps

0helpful
1answer

Under settings all it will show me is language there is no volumn setting-my sound is not working correctly

Use your iPod's click wheel to scroll down to "Settings."


Press the center button located in the middle of the click wheel to select the settings menu.

Scroll down to "Playback" and press the center button to select it.


Scroll to "Volume Limit" and press the center button to select it.


Use the click wheel to scroll to the first number of the old combination and press the center button to select it.


Repeat this process for all four numbers of the old combination.


Use the click wheel to scroll to where you want the maximum volume to be set and press the center button.


Use the click wheel to scroll to "Lock" and press the center button.


Use the click wheel to enter the first number of the new combination when the message "Enter New Combination" appears on the screen repeat the process for the three remaining numbers.


Once the four numbers have been entered, your iPod's maximum volume will be set and your password will be changed.

hope this helps

0helpful
1answer

How do u unlock volume on ipod

  • From your iPod's main menu scroll down and select 'Settings > Volume Limit'
  • Enter your 4-digit combination numbers you used to set the volume limit using the scroll wheel to select the numbers
  • Press the 'Center' button to confirm your password
  • Use the Click Wheel to move to the maximum level on the volume bar to remove any restriction on volume
  • Press the Center button to confirm the change
What To Do If You Can't Remember Your 4-Digit Password
  • Download and install the latest version of the iTunes softwarehttp://www.apple.com/itunes/download.
  • Open iTunes and from iTunes interface click on 'Users iPod' under 'Devices'and click on the 'Summary' tab where you will see information about your iPod.
  • Click on the 'Restore' button. Restoring your iPod will take a while so be patient. Be warned though all your data will be lost from your iPod but your iTunes library will stay intact.
  • After restoring your iPod, unplug it from your computer, and reconnect it once again.
  • All your songs and files will be downloaded back onto your iPod. If it doesn't start downloading automatically, go to 'File > Sync iPod'.
0helpful
2answers

Ipod 4th gen nano is frozen on the language selection screen.

That could be one of two problems: Either the cord of the click wheel has been disconnected from its socket which will be an easy fix and you only have to pay labor, or you may just need a new click wheel which should still be cheap.
0helpful
1answer

Keeps freezing on me, especially when I forward to

Your best bet would be to do a soft reset of the ipod:
  1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
  2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.
Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
To reset iPod, iPod (scroll wheel), iPod (touch wheel), and iPod (dock connector) ipodg1-2.gif ipodg3.gif
  1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
  2. Press and hold the Play/Pause and Menu buttons simultaneously until the Apple/iPod logo appears, about 6 to 8 seconds. You may need to repeat this step.


If this does not work then you may have to re-format the ipod in itunes. If you click on the ipod in itunes you should see a RESTORE option on the main page.

0helpful
1answer

Ipod 4th gen. the wheel does not work + I can't scroll through menu

You'll need to replace the click wheel. You can get one on ebay for about $10 and put it in yourself or let a repair shop do it for you for about $40.

This is a common problem on ipods.
1helpful
2answers

My mini ipod freezing, showing charger sign i could not turn it to menu

Try resetting the ipod, this usually works. As follows: How to reset iPod To reset an iPod with a Click Wheel, including: iPod nano (3rd generation) iPod classic iPod (5th generation) iPod nano (2nd generation) iPod nano iPod with color display (iPod photo) iPod (Click Wheel) iPod mini iPod mini (2nd generation) Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.) Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step. Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center. If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep. To reset iPod, iPod (scroll wheel), iPod (touch wheel), and iPod (dock connector) Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.) Press and hold the Play/Pause and Menu buttons simultaneously until the Apple/iPod logo appears, about 6 to 8 seconds. You may need to repeat this step. If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep. If you are still unable to reset your iPod, use only one finger from one hand to press the Center (Select) button, and one finger from the other hand to press the Menu button. When you reset iPod all your music and files are saved, but some customized settings may be lost. Date and time is preserved (unless the iPod reset itself because it had no power and then was reconnected to power). Other customized settings, such as Bookmarks, On-The-Go Playlists, Shuffle, Backlight timer, and so forth are preserved from the last time the hard drive turned on. Good luck, and I hope this helps.
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