When I close the phone, the small outside display screen will dim, however it will not turn off as it used to.
In addition, the indside screen goes blank, however it emits a faint glow.
I am afraid that this is going to limit my batter charge.
How can I fix it so that both the inside screen and the small outside screen turn off completly when the phone is closed?
Ok so when I close my phone I still see the time and my background picture but no light immanates (hope I spelled that right)from the screen if thats what your saying that's normal. Now as far as the inside screen if you dropped it the connection that lets the phone know it's closed may be jarred lose and offset (not sayin u dropped it)although you say it dims. When you close your phone the inside screen should turn white and then turn off just barely have your phone open to check, if it does this then the connection is working. And you need another opinion.
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you can get in touch with motorolla for replacement or find one online .. the motorola razr is not sold through att anymore and is being discontinued through alot of carriers..good luck finding another one more of your options are goin to be online though .. motorolla's # is 800-331-6456 800-657-7576 (Windows Mobile Support)
okay...what you need to do is take the phone to a mobile service center close to you or a mobile professional technician and have them replace the LCD and the flexcable for you , this would correct the problem with the phone that you are currently having.
There's a small magnet in the flip that tells the phone that the flip is closed. the sensor in the body of the phone is still thinking that the magnet is near it, so it thinks the phone is closed. if you don't have any magnets near it (a phone holder with magnet closers, cover, etc) then it'll need to be repaired.
I'm having the same trouble, and I've found it's because the v3 no longer recognizes the opening and closing of the phone itself. You see, when you close it, something is triggered that tells the phone to shut off the main screen and change the outer screen to the usual mode where it shows the time. You can also test this by trying to take a picture and closing the phone - the external lcd no longer doubles as a second camera display to easily take pictures of yourself.
I dropped mine into the toilet, and I'm not sure if there's anything to do but take it to a tech. Sounds and looks like a hardware problem to me.