Question about Kenneth Cole Reaction - REACTION DIGITAL DUAL TIME RK5080 WHITE

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Hands Stopped The hands on my REACTION DIGITAL DUAL TIME RK5080 watch have quit working. Only the digital time works. I had a watch shop replace the battery but it did not restore function to the hands. They suggested I send the watch to Kenneth Cole for repair, but I could not find the appropriate place to send it. I no longer have the box. PS..How do I set the digital time? I don't have the instructions anymore.

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  • Anonymous Jan 28, 2009

    I don't have the instructions anymore and i'm not able to set the digital clock. Can you help me?

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This model watch uses two battery, an lithium battery is for digital and there is another silver oxide battery which were installed beneath the lithiem battery, all you need to do is remove the lithium battery then replace the silver oxide battery, the battery # is 377.

Tsai

Posted on Jan 27, 2008

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I have the same watch (except mine is black band)and the same problem. I believe the watches are made by Geneva Watch Group of NYC. Their website can be found at: http://www.genevawatchgroup.com/ There is a form to fill out and since this is a problem with the movement, it should be covered by the warranty. You'll have to send your watch to them at: Kenneth Cole Watches c/o Geneva Watch Group 47-50 33rd Street Long Island City, NY 11101 1-800-874-0907 Along with this form: http://www.genevawatchgroup.com/pdf/repair_kennethcole.pdf I think they get you for $8.50 shipping but the repair/replace should be covered under warranty unless you've visibly abused the watch. I just sent mine in today so I'll keep you updated if I hear anything from them.

Posted on Dec 12, 2006

  • Anonymous Dec 13, 2006

    Also, the instructions are available in this PDF file, pages 27-29: http://www.genevawatchgroup.com/pdf/Kenn...

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Posted on Jan 02, 2017

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