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All USB ports inoperable

Six months after I received a system exchange for dead USB ports, they are dead again. I uninstalled in regular / safe mode; searched for USB in bios (it's not there). No 'bangs' in device manager. Have tried known good USB devices. Now, thinking of contacting MoBo manufacturer to seek replacement. Questions: How do I determine the MoBo manufacturer; where likely is the S/N on the MoBo; do you know of a website that shows step-by-step for me to do the replacement myself?

Posted by Kim Carr on

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Anonymous

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I would suggest returning to retailer as it's under warranty still if only 6 months old, also changing motherboard is not a job for us mere mortals.

Posted on Dec 07, 2006

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1answer

Sierra 4g blue screen

  • Remove all USB attached devices like drives.
  • You may need to roll back system with System Restore. Under Safe Mode (press F8 during boot and choose Safe Mode).
  • Win 7 - Start > Start > Search type System Restore.
  • XP - Is Start > All Programs > Accessories > System Restore. Now choose a date prior to problem. You may have to try a few dates.
  • Uninstall last program(s) that was installed, again in safe mode.
  • To eliminate possible bad RAM. Unplug PC, open case, and remove all RAM. Test one DIMM at time, one slot at a time.
  • Re-install Windows. Clean install works best, but all data will be lost.
  • Lastly you may have other hardware problems. If it does another blue screen after reloading windows, especially with a clean install.
0helpful
1answer

Keyboard not wirelessly connecting

Sounds like the battery in the keyboard is dead. Also make sure you have the wireless doggle that came with the keyboard and mouse plugged into the usb port. You might try plugging it into another port.

I'm thinking your keyboard is dead because of the battery or a virus has hijacked your keyboard.

Try booting up in Safe Mode to make sure it's not virus related. Turn the computer off, then turn it on and immediately start hitting the F8 key repeatedly until you see SAFE MODE. Select the Safe Mode option and let it boot up. Safe Mode will look different because the icons are bigger and the screen is darker, this is normal. If your keyboard works in safe mode then you might have a virus that can't function in safe mode.
0helpful
2answers

Hi i have this problem with my dell latitude d400,i did some installations some time ago and up till now i have not been able to use usb device on it,my external dock bay i cant use it neither so pls help...

Do you still have this problem if you boot into safe mode? If not, then there is a problem with one of your programs interfering with usb drivers.
If it does still happen in safe mode, then you may need to re-install your drivers. To do this, boot up normally, go to Start/control Panel/System/Hardware/Device Manager. Find your USB section, and right-click the USB Root hubs, and uninstall them. Then reboot, and windows will then detect the usb ports, and reinstall the necessary drivers for proper operation.
Hope that helps.
Cheers from NZ
3helpful
3answers

I HAVE 8GB TRANSCEND PEN DRIVE, BUT IT IS NOT DETECTED BY MY PC.

Hello,

Try the usb drive on another pc to see if it is dead. If the usb drive works on another pc, reply to me and I can help more. If the usb drive does not respond on another pc, it may be dead.

Please reply with test results, and I can help more.

Regards,

Joe
0helpful
1answer

USB Ports don't working on System startup

Have you tried the option of working in safe mode ? Well this could be either of these three issues.
1) A corrupt OS system file that fails in complying with the drivers installed.
2) A Virus attack that has corrupted the Driver files or pnp service that could be again a reason.
3) The usb hardware (Chipset) has an issue but this could be least possible as you said that the setup detects.

Try to run a virus scanner and find out if virus issue is bugging.
Run the Windows OS repair disk and try a repair.
Install the drivers once again.. after uninstalling the current one and restarting the machine.

Before you could do all these, try a safe mode boot to see if it works.

Good Luck.
0helpful
2answers

I have a HP Pavilion Entertainment PC. It worked

It could be a problem with the update. You could have used system restore to go back to before you installed the update. Re-imaging probably cancelled that. I would check for virus' before going any further. Download a program called malwarebytes (free version), install-update and scan. If nothing comes up try the system restore or uninstall the service pack. You can always reinstall it again later.
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1answer

9-in1 card reader, USB ports can't be "safely removed"

GO INTO CONTOL PANEL UNDER INSTALLING NEW HARDWARE OR INSTALL NEW DEVICES

IT SOUNDS LIKE IRQ OR COM PORT ISSUE

SEE IF SET THE COMPORT 7 OR 8

CONTACT ME AGAIN
CANDYMANGANDY
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1answer

Installing LaCie Mobile USB disk killed my Windows 2000 server

First, remove the usb disk, then when the computer boots up, press F8 continuously. Run the Safe Mode and try to uninstall the usb software and driver.
1helpful
1answer

USB Port Unrecognizable

It seems that many people are still getting the 'USB Device not Recognized' problem from time to time. Unfortunately there is no easy fix.

Firstly, it's recommended that you make sure every one of your motherboard drivers are completely up-to-date, but you probably already knew that.

In XP, after a USB port isn't used for a long while the USB driver built into the OS sets the OHCI controller to suspend. When you plug a device back in, it can sometimes fail to 'wake up' properly. This problem was supposedly fixed in SP1 but there is a related registry hack that may still be able to help.

Run regedt32.exe and navigate to;

HKEY_LOCAL_Machine\SYSTEM\CurrentControlSet\Services\Usb

Create the Usb key if it doesn't already exist. Under this key, create a new DWORD value called DisableSelectiveSuspend and give it a value of 1. Then restart the PC.

A long shot perhaps, but I recall having similar problems with a USB hub built into my Microsoft keyboard and adding this key seemed to solve it. It wouldn't hurt in trying icon_smile.png.

Alternatively, removing all entries relating to USB in Device Manager and all associated USB drivers will force XP into refreshing the USB driver stack.

Begin by unplugging all USB devices, then use Add/Remove Programs in Control Panel to uninstall any USB driver software. Next, boot up into safe mode and go to Device Manager. Once in device manager make sure 'Show hidden devices' is checked under the View menu. Uninstall all device entries in this order;

1. USB peripheral devices (printers etc.)

2. HID and/or Composite USB (Human Interface Devices) You're using PS/2 input devices so you may not have this entry.

3. USB Root Hub(s)

4. USB Host Controller(s) (Universal or Enhanced Host Controllers)

Then boot back into Windows (not safe mode) and it should populate the Root Hubs & Host controllers again. Proceed to plug your USB devices back in, starting with your powered hub. Be aware that most USB printers and scanners need to have their drivers installed first before you plug them in.

Hopefully some of this may be of help, let us know how you get on.



I’m happy to help further over the phone at https://www.6ya.com/expert/david_92c86cbc79e9b552

0helpful
1answer

Belkin G+ Wireless USB Adapter

What OS (Operating System) are you using??
If it's Windows 2000, XP, Vista or 7, then they MUST have any USB device plugged into the SAME USB port, or it screws up the OS.
Try going to Control Panel (Classic View), then choose SYSTEM to get into Device Manager, go down to USB and see if ANY Belkin adapters are listed (assuming the USB adapter IS Plugged In) - if you see any listed, double-click the adapters and choose to uninstall then.
If that doesn't work, then reboot, pressing F8 repeatedly before the Windows "Splash Screen" shows up. After repeatedly pressing F8 on Boot Up, you should select SAFE MODE (just the choice that only says SAFE MODE). Once SAFE MODE comes up, open Device Manager the same way you did before, then go down again to USB and Delete ANY & ALL Belkin USB adapters listed.
Then reboot and see it it recognizes the Belkin USB adapter now and hopefully will let you setup it's Software.
If you like this, please RATE me .... Thanks
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