Question about Panasonic KX-TG4000B 4-LIne Multi-Handset Cordless Phone System

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Base phone disconnects while in use.

When using the base phone to make calls it disconnects. Does anyone else have this issue?

Posted by Kendra Blair on

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5 Related Answers

Anonymous

SOURCE: Link to Base

unplug both wires at back of base and replug after about 5 minutes - it should work now

Posted on Jan 02, 2008

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Anonymous

  • 1 Answer

SOURCE: Panasonic KX-TGA101S base not charging.

PyroPC Man is right! Thanks!

Posted on Mar 18, 2008

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Anonymous

  • 2 Answers

SOURCE: Phone says I am too far away from the base--panasonic kx-tg2356s

unplug the base unit and when you plug it
back in the handset should work

Posted on Feb 07, 2009

Anonymous

  • 1 Answer

SOURCE: Static on Telephone Base Unit

Try powercycling the basephone and remove the battery from the cordless phone, wait for 10 sec and then reconnect the battery, after that connect the power to base phone,probably it will fix the issue.if your phone have the option to change the channel,try changing the channel to 11 or 6.try and get it fixed.

Posted on Apr 02, 2009

ynotphone

ynotphone

  • 192 Answers

SOURCE: My phone says no link to base but I am right beside it.

Sounds like the antenna on the base station is not receiving, or the cordless handset is not transmitting -OR- the sets have never been registered to the base station (please look up registering to base station, if the set has never been registered)

Did the cordless set work before?

The base station or the handset may just have a hick up, I would un-plug the base station and leave it un-plugged... now get all the cordless set(s), and take out the batteries from the cordless set(s). Wait for about 15 seconds for all the power to drain out of the sets, then re-install the batteries.

Once all the cordless sets are back up and working, plug in the base station and wait for about 1 minute.
This forces the base station to re-establish and link between the base station and the cordless sets.

Good luck

Posted on May 11, 2009

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Why does line in use stay on so I can't use my phones ?

It is the base station keeping the line open. So nothing other than pressing disconnect on the handset that opened the line in the first place, won't close the line.
You could try to disconnect the power from the base station. thats should at least make free the line. I hope when you replug the base station, the line will be free again. If not I'm afraid you have to use another base station, or give it in repair.
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I have a KX-TG6700 base station and 4 Handsets. When I have been calling on the handsets I have recently found that there is static on the line. Later I realized that there is problem with the DTMF being...

The KX-TG6700 manual at: http://www.panasonic.ca/PDP/OperatingInstructions/kxtg6700-oi-eng.pdfhttp://www.panasonic.ca/PDP/OperatingInstructions/kxtg6700-oi-eng.pdf

States:

For best performance
Base unit location/avoiding noise
The base unit and other compatible
Panasonic units use radio waves to
communicate with each other.
For maximum distance and noise-free
operation, we recommend the following:
LPlacing the product away from electrical
appliances.
LPlacing the base unit in a HIGH and
CENTRAL location with no obstructions
such as walls.
LRaising the antennas vertically.
LIf you use the handset near a microwave
oven which is being used, noise may be
heard. Move away from the microwave
oven and closer to the base unit.
LIf you use the handset near another
cordless phone’s base unit, noise may
be heard. Move away from the other
cordless phone’s base unit and closer to
your base unit.

Have you considered all these points?

Is there a way you can move the base station to another location in your house to see if the problem get better? I don't beleive your base station is faulty, I suspect interference from something.

I don't think the 2.4GHz set is causing any issues, but you never know, try unplugged it for a while to investigate.

If you do determine that the base station is faulty there probably isn't many options to get it repair other than sending it to Panasonic. May be cheaper to buy a new base station to go with your extra handsets.

Good Luck!
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Have an emerson 6113 phone the base keeps saying in use so it wont let the phone do anything

disconnect the battery, and all cables from the wall. All.
Reconnect. If the battery is out, then replace it.
4helpful
2answers

2nd request: Model 27956 GE Cordless Handset with Picture Caller ID & Slide Show. Won't work after power outage. White & gray screen only. Disconnected and reconnected as advised by service call....

This fixed mine:

1/15/10

To fix this issue:

1. Unplug the Unit
2. Unplug the Phone Cord
3. Disconnect the Battery from the Handset
4. Wait 10-15 minutes… and put back together in Reverse Order
5. Connect the Handset Battery
6. Plug-in the Phone Cord
7. Plug-in the Unit
0helpful
1answer

No link to base

This may help. It's from the Panasonic help page:

You may try to:

Disconnect AC power adapter from the back/bottom of base unit, then connect it again properly.
spacer.gif OR, to resolve this issue, you have to re-register the handset.
  • To do this on a non-expandable cordless phone:
    Press and hold the LOCATOR/INTERCOM button on the Base until a beep sounds.
    Press and hold the FLASH/CALL WAIT button on the Handset until a beep is heard.
    When registration is complete, a beep sounds from the handset.
    Wait for 20 seconds after registration is complete to allow the handset to establish communications with the base.
    If this fails to help:
    Remove the AC Adapter from the phone base or wall outlet for a few seconds and reconnect. It may also be necessary to remove the battery from the handset for a brief moment.

  • To do this on a expandable cordless phone system:
    Press and hold the LOCATOR/INTERCOM button for the extension that is displaying "No Link To Base" on the Base until a beep sounds.
    Press and hold the FLASH/CALL WAIT button on the Handset that is displaying "No Link To Base" until a beep is heard.
    When registration is complete, a beep sounds from the handset.
    Wait for 20 seconds after registration is complete to allow the handset to establish communications with the base.
    If this fails to help:
    Remove the AC Adapter from the base or wall outlet for a few seconds and reconnect. It may also be necessary to remove the battery from the handset for a brief moment.
1helpful
1answer

Phone disconnects and shows "out of range of base" during calls

Press "Menu", Select "Handset Setup", select "Select Base", and then on that Select Base screen, move the arrow next to "Auto" and press select. I have been told this should solve your problem.
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Bluetooth disconnects after 5 minutes

I know this sounds silly, but try having your cell phone more than a couple feet away from the base of the DECT phone. Bluetooth can have issues when they are really close together. I have mine setting about 6ft away without problems.

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Phone doesn't ring on incoming calls

i cannot fix the number of times for the ringer on my vetch phoneset
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Handset has message Out of Range even though it is fully charged on on the handset.

The handsets are reading out of range because they have lost connection with the base. This happens mostly during peak power demands or power outages, but can also happen when the phone is unplugged for any amount of time. This can also cause, at times, the answering machine to stop picking up calls. To remedy this issue, reset the phone system. Please follow the instructions below:
To reset the phone:
1. Disconnect the power adapter, phone line, and remove all batteries from the base and all handsets. Leave it disconnected for 30 seconds to reset the base.
2. Place the batteries in the handsets first and then plug in the power adapter and phone line. Do not place the batteries back in the base yet.
3. Put the handset in the charge cradle.
4. It may take up to 1 minute for the "Out of Range" to clear from the display.
5. Once the "Out of Range" is cleared from the handset place the back up batteries back into the base.
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