Have talked several times to support and was told some TVs came from the factory with the buttons locked and where you are unable to access the parental control menu to unlock. I don't want to send this back in for replacement (3 weeks at least) as I just got (less than a week) and it seems to be to be some sort of glitch that maybe someone else has been through this and can help me! Thanks!
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can not unlock parental control
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