Our turntable is no longer turning. If we remove the glass tray the spindle will turn. But with the anything on it, it no longer turns.
Your problem is either a weak or slipping motor or a broken / cracked turntable coupler. If the coupler turns loosely without actually engaging the motor, it is bad. If the coupler is good or looks good, it's probably the motor. One test of the motor is to firmly grab the shaft with pliers and try to gently turn it. It should turn with some resistance and make a whining sound as it turns, since it is a highly geared motor. If the motor turns very very freely - or not at all - then it is bad. You can see an exploded diagram and order parts via the Jenn-Air (Maytag) Web site at http://services.maytag.com/abs/PartsStore.do?nextPage=psstartpage You will need to enter your full model, which is apparently one of the following: JMC7000ADB JMC7000ADQ JMC7000ADW Referring to the CABINET-BASE-CAVITY diagram found there, you will see: - REF 23 motor - REF 27 coupler One of those is likely the culprit.
Posted on Dec 07, 2006
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MicrowaveSvc,
Thanks for the very detailed and insightful reply. I'm not sure if this is the same but I can turn the spindle/plastic thing inside the cabinet with my hand and get plenty of resistance. Does this mean its a weak rotor?
I have the JMC7000ADB microwave. I saw the parts diagram. Is replacing the motor a task I could attempt to do myself as a weekend DIYer. Or is this better left to an experienced service/repair person?
Thanks...
MicrowaveSvc,
Would it be worth trying to replace the motor & coupler myself or do you think it requires an experienced professional to do it?
I have a britihs make of Microwave Russell & Hobbs.
Turntable is not working. and the lamp.
If I replace the lamp with 20 W instead of 25W (which was originally there )
Will the lamp work ?
The glass dish no longer turns but the microwave still heats. I have made sure that the rotary ring and dish are correctly positioned.
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