Question about Jenn-Air JMC7000 Microwave Oven
Our turntable is no longer turning. If we remove the glass tray the spindle will turn. But with the anything on it, it no longer turns.
Your problem is either a weak or slipping motor or a broken / cracked turntable coupler. If the coupler turns loosely without actually engaging the motor, it is bad. If the coupler is good or looks good, it's probably the motor. One test of the motor is to firmly grab the shaft with pliers and try to gently turn it. It should turn with some resistance and make a whining sound as it turns, since it is a highly geared motor. If the motor turns very very freely - or not at all - then it is bad. You can see an exploded diagram and order parts via the Jenn-Air (Maytag) Web site at http://services.maytag.com/abs/PartsStore.do?nextPage=psstartpage You will need to enter your full model, which is apparently one of the following: JMC7000ADB JMC7000ADQ JMC7000ADW Referring to the CABINET-BASE-CAVITY diagram found there, you will see: - REF 23 motor - REF 27 coupler One of those is likely the culprit.
Posted on Dec 07, 2006
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