Question about QVS NetStar (UPS650A) UPS System

1 Answer

New battery will not recharge

I am having trouble with my NetStar UPS System despite having recently replaced the battery. The problem is that when it is not in use (turned off but plugged in wall outlet), it is unable to hold it's charge. However, if I leave it on, it is able to hold its charge and functions properly, e.g., during brownout, the computer will still function for a few minutes. The other problem is that once it is discharged, I am unable to properly charge it. The red light with the diagram X over a battery on the UPS panel remains constant on, while the green light also remains on. It usually takes about 2 or 3 days before it properly charges. And today has been the fifth day and the red light has not gone out. Appreciate any guidance.

Posted by Eugenio de los Reyes on

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Don't turn it off, the battery needs to be constantly charged or refreshed. They will go bad just sitting around with no voltage applied. The UPS draws very little power and has surge protection so there is very little to worry about.

Posted on Jan 25, 2007

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