Question about Dacor Epicure ERD36 Dual Fuel (Electric and Gas) Kitchen Range

Oven door won't open

I've had a Dacor ERD36 for over 4 years. A couple of days ago I used the oven with no problem, but today the oven door won't open. I did not use the self cleaning feature on the oven. I tried pressing the Cancel/Secure button, and even shutting off the power to the oven, but nothing seems to work. Please let me know what else I can try! Thanks

Anonymous Nov 15, 2007

I have either the Millennia MCS 127 or MCS 130 wall oven control Panel.

I've tried pushing cancel.

I've tried pushing the door in while I push cancel/secure.

I've tried waiting 30 seconds after pushing cancel/secure.

I've tried turning off the power source.

I've tried looking for a reset switch, but can't find it in the small space behind the upper panel. Is it a red button?

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Anonymous

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Hi... Having problems with my Dacor ERD36 as well, I came across this posting that might help with your particular situation of not being able to open the oven door.

Here is the link to the forum:
http://www.applianceguru.com/forum1/2189.html

In case you can't get to the forum link, here is the response:

Have a 2nd person at the circuit breaker turn off power. You press and hold the cooktime keypad. The other person turns the breaker back on. The display will show the 4-character ID code of the ERC (e.g., 1180). You have 30 seconds between each test.

Press and hold these keys on sequence:

convection bake
standard bake
pure convection
broil
timer 2 (momentary push only)
stop time
clock

Finally, we arrive at the test we want:
Open the door, push and hold cook time for 10 seconds. Self clean latch motor will activate. Door latch will complete a cycle. The test will end the ERC will display the time of day.

Complete this test within 30 seconds or you'll get an F0 code (stuck keypad).

I hope this helps.
patti

Posted on Jan 11, 2008

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You can remove the control panel assembly, then you'll be able to see the door opening parts.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

The Dacor PCOR30 is essentially a rebranded Sharp R-1874, so the relevant Sharp service manuals (here and here) will help you with disassembly if you need more help.

The Sharp manuals will not have the proper Dacor part numbers.

For that, see the Dacor PCOR parts list here.

Our favorite place to order Dacor parts is by part number from the Pros here.

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Since it's less than one year old, it should be fully covered under warranty. I'd suggest contacting the manufacturer to get it fixed free.

If you are a Dacor owner with product covered by a Dacor Warranty, please contact your local Dacor Authorized Service Provider, or contact Dacor at (800) 793-0093. Or, click here to Contact them online.

If you are a Dacor EASE contract owner, please contact Dacor EASE Claims by phone, anytime, at 1-877-676-EASE (3273).
Dacor EASE Claims
650 N. Missouri Ave
Jeffersonville, IN 47130
(877) 676-3273
If you are a Dacor owner and your warranty has expired, please contact your local Dacor Authorized Service Provider for service. Click here to find the Dacor Service Provider nearest you.

If you need replacement parts please contact a Dacor Authorized Parts Distributor. Click here to find the Dacor Parts Distributor nearest you.

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[email protected]
http://www.microwavedisplay.com

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Oven door won't open

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