DV-W58E my DV-W58E suddenly stopped burning dvd's.its on a couple of years old dell dimension 2.8 ghz win xp with everything up to date. still burns cd's and reads cd's and previously burned dvd's.when trying to burn dvd's the software [nero,plus i've tried easy dvd and other burning programs]work as if there are no problems with the burning process, ie no error reports, but what comes out is an unreadable blank dvd. whats up? walldo

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Layllah Therion

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Check for updated firmware on Dells support site. There's only one laser to read, write. If it's reading it should write unless the switching eprom is bad or outdated, udated firmware should solve the problem

Posted on Jun 28, 2017

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