Question about Creative Labs Zen Touch MP3 Player
Try holding down the play/pause button whilst pushing a paperclip into the reset hole. you should hopefully then get the choice of several options to try. If that doesn't work you could also try looking on creative american website for instructions for other players - some of these work for different models even when not specified. Good luck!
Posted on Dec 24, 2006
Do what denise1 said. usually the recovery mode menu comes up. to keep your music already on the player select clean-up. clean-up won't damage the music files.
Posted on Apr 16, 2007
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Posted on Jan 02, 2017
Feb 24, 2015 | Creative Labs Zen Touch MP3 Player
Reset your GoGear with something sharp like the tip of a pen or the end of a paper clip,
if you're device isn't working properly or there's a frozen display.
Insert the sharp object into the "Reset" hole (located at the bottom of the player), and hold it there until the device turns off.
If resetting the device does nothing to restore the display, access the "Philips Device Manager" through your computer to recover the GoGear.
Click "Start" on your computer, then "Programs," "Philips Digital Audio Player," "Aria Device Manager," and then "Philips Device Manager."
This will launch the "Philips Device Manager." Make sure the GoGear is turned off completely. Connect your GoGear to your computer while holding down the "Volume Up" button.
Continue to hold the "Volume Up" button on your GoGear, until the "Philips Device Manager" recognizes the device and enters recovery mode.
Click the "Repair" button when it appears on your computer, then folow the steps to fully recover the GoGear.
Properly disconnect your GoGear from your computer and restart the device.
Recharge your device if your GoGear dies suddenly while playing.
Connect the GoGear to your computer via the supplied USB cord.
Plug one end of the USB cord into a functional, open USB port on your computer. Plug the free, smaller end of the USB cord firmly into the small USB jack on your GoGear and turn your computer on.
This will begin the charging process of your GoGear.
If recharging doesn't work, the battery may need to be replaced.
Check that your GoGear isn't in standby mode. Hold the "Power" button for two seconds to turn it back on.
hope this helps
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when you switch the player on the screen lights up but nothing happens but you can hear a clicking i have tried the recovery mode trick to no avail it just comes up harddisk fault
when you turn the player on the on the screen lights up and you can hear a clicking but nothing happens i have tried the recovery mode trick but to no avail it just comes up as harddisk fault .
Not only does my player continue to freeze, but I cannot get the recovery mode to even come on. I tried holding down the play/pause button and pressing the reset button but it still did not work.
There is another problem as well. When I try to download more songs, it says I do not have enough space. I only have 250 songs and the player said it could hold 500. I even got rid of all my pictures and videos to make room for songs but it did not work. Please help! I really don't want to have to buy a new player!
When i turn on my player, it doesn't boot completely, it stops when screen message "Zen touch" appears. Tried to do what denise said but i have no luck.
Please, someone help?
hard disk problem
Yes, I have the same problem
I have fully charged the battery on my Creative Zen Stone MP3 player, but it just stops after a couple of songs, this is constantly happening now. I have charged again, and it happens again - it just turns off and I can't turn it on until charged, then again, only couple of tunes.
I have the same problem at stated above and I don't want to clear it because it will get rid of all my music. What do i do??
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