Microsoft LifeCam NX-6000 Webcam Logo
Posted on Nov 18, 2008

Microsoft live webcam shows error msg

After clicking on the webcam, there is a msg that says microsoft has caused an error and will shut down...please send an error report or cancel

how can I fix this problem?

  • Anonymous Dec 11, 2008

    Bonsoir, quand j'installe le CD de webcam software lifeCam 1.2 pour ma lifecam NX-6000 window détecte une erreur reconnue pour window vista mais ne me donne pas la solution pour que je puisse télécharger un logiciel qui me permette de faire fonctionner ma caméra. pouvez vous m'aider et me donner la procédure à suivre

    Merci - Perle-30

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1 Answer

Anonymous

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  • Posted on Nov 26, 2008
Anonymous
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Joined: Nov 26, 2008
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I have a Work-A-Round so that the end result will provide both sound and
Video using the LifeCam NX-6000 with Windows Live on a
Windows Vista ULtimate 64 bit system, please post your system if
this solution works for you.

I guessed that the error messages, the BLUE SCREEN OF DEATH, and
a long list of conflicts that I discovered with this camera shown that
the sound was conflicting with the video.

Overview
I used manycam for the video and I configured Windows Live to handle sound.
I assume that you can get it to work as long as you split the video and sound
on two different programs.

What I did
I installed the vista driver
http://www.microsoft.com/hardware/download/DownloadResult.aspx?category=ICE&type=Webcams&name=NX6000&os=WVista_32&lang=en
I installed windows live 8.1 (I did configure until after ManyCams)
http://www.microsoft.com/downloads/details.aspx?FamilyID=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
I installed ManyCams
ManyCam Virtual Webcam 2.3.21
http://www.download.com/ManyCam-Virtual-Webcam/3000-2348_4-10593500.html

Configuration
I started ManyCams and configured it to (optionally start on boot) and to
USE LIFECAM NX-6000 as the source.
I then started Windows 8.1 Start > Tools > Audio and Video setup
and configured it to use my
(1) speakers for output sound (Realtek HD Audio) [next]
(2) Microphone Microsoft Lifecam NX-6000 [next]
(3) ManyCam Virtual Webcam [finish]

Reboot, start ManyCam and then start Windows live.

If your still having issues, you may try to disable this service and try again
using the following instructions.
start -> run -> services.msc
then go to Messenger Sharing Folders USN Journal Reader service
click on proprieties and disable it

Ok, thats is what I did and I truly hope that it helps you.

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See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.

Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
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http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/

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B. Yahoo Setup:
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http://www.soft32.com/download_30.HTML

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C. Windows Live Messenger:

http://download.live.com/Messenger

After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
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Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:

http://dashboard.aim.com/aim

On the VIM sign-in window click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
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The audio and camera should function now.
Additional information to use with VIM settings.
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In order to adjust your audio and video settings, please follow the steps given below:
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The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
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Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.
Hope this helps. Bud

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Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
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set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
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The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

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Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next "Calling and Devices" on the right, set the Microphone and Speakers to the computer Audio Card or headphones/mike.
Next go to the Test Audio section below where you just setup the microphone & speaker and (written in blue) click on "Open the call setup assistant"
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Next Click on "Super Webcam" snd in the circle click "Start Super Webcam mode automatically".
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C. Windows Live Messenger:
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After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
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When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:
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On the VIM sign-in window, click on Edit.
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Next click on Enhanced IM.
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The Audi Video drop downs are
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The audio and camera should function now.
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2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud

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Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ ) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps.
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After you start Windows Live Messenger,
expand the view by clicking on the square
on top left next to the red X.
Then on the Windows Live messenger window on the
right side, click on “ “Show Menus.” And then click
on “Show the Menu Bar”.
Next go to the Menu Bar on right side, click on Action.
Go to “TOOLS” and click “Audio and Video Setting
and follow the instructions.
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Having Nero installed can cause this problem. This is from the Microsoft Knowledge base. There are some other programs that can cause this problem. Search "Lifecam Program" I believe I have tracked the problem down to this. I have not uninstalled Nero yet, But Nero crashes when trying to launch it video utilities. So at this point I am presuming that tere is a conflict.
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