Posted on Nov 18, 2008

Can't send or receive MMS messages

Phone Info:
Samsung Blackjack II
Phone/PDA version: i617UCGK2
H/W version: REV0.3
Windows Mobile 6 Std. CE OS 5.2.1620 (Build 18125.0.4.2)
Service: AT&T/Cingular

Problem:
Unable to send MMS (pictures). Text messages work OK. When sending a picture as MMS getting "ERROR: Unable to connect". I have verified all profile settings are correct from the AT&T web site. However, I have other settings such as "Proxy, AT&T WAP" that I'm not entirely certain of.

Thanks in advance for any help/suggestions.

4 more comments
Anonymous Nov 26, 2008

not recieving pic not recieving pic
palmeroj Dec 16, 2008

That's interesting. I have the phone configured for Google email and have been getting around by sending/receiving the pictures as attachments. I thought I already had the PDA data package in order to do this.
Anonymous Dec 21, 2008

false, i also work for att. i change these features everyday and customer does not have to have the pda package. with blackjacks, this is a major problem and a system issue. a few windows based phones that we carry have this problem. the blackjack 2 is one of the main phones with this issue and even i cant figure this out. and im the techy of the store. im not saying im the professional here but i know this fact.
Anonymous Jan 03, 2009

I have the same problem. Is there a solution for this?
mrbungle1975 Jan 06, 2009

I have an original blackjack and I am having problems sending picture messages as well. The only thing I have changed is that I recently added unlimited texts family plan.
Anonymous Apr 29, 2009

my problem is with the wi-fi.

my problem is with the wi-fi.

1 Answer

Anonymous

Contributor 2 Answers
Posted on Dec 10, 2008

Anonymous

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Joined: Dec 10, 2008

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I work in TSD for ATT , and from multiple cases like this , customer do not know that ATT requires that all PDA phones do require a PDA data package , without this you will not be allowed to send or receive MMS messages.

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