Question about Palm Treo 650 Handheld

Locked phone I have a palm and i have forgot my password to unlock it. How can i reset it or unlock it

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Posted on Nov 18, 2008

Anonymous

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My son forgot his password and can't unlock it.

Posted on Nov 20, 2008

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1 Answer

I forgot the screen lock code and now i can" unlock the screen< is there a way i can solve this problem easily

If you locked your screen and cannot remember your password or PIN to unlock the screen, you need to perform a full erase of your phone.
A full erase deletes all data stored on your phone, including third-party apps, pictures, downloaded music and videos, and documents stored on the USB drive. After the erase, you can restore any data that was backed up to your Palm profile, including sync account info (Google and/or Exchange) and third-party apps.
To reset your phone and restore data, do the following:

From the Pin Incorrect or Wrong Password screen, press and hold Option + Sym + power and continue holding for 10 seconds after the Full Erase screen appears.
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There are 2 scenarios that I could see:

You had forgotten your password and your centro demands that you enter it so that you can access its features; and
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If we're in scenario 1, I'm afraid the only resolution that i can see is to hard reset the centro. There would not be a way around the password lock.

You'd be luckier if we have scenario 2. You'd just need to do these:

From the applications screen, open 'Security'
Tap on the password box which should say 'Assigned'.
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Good luck my friend.

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http://kb.palm.com/wps/portal/kb/common/article/887_en.html

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