Remove the Print ink cartriges. Get a new bottle of windex and using a eye dropper place some windex on the post where the ink sits. also place some windex on the area that the printer uses to clean the print heads. leave it for an hour or two, You might have to do this several times. If problem persists do above treatment and leave over night. Hope this helps.
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Critical firmware error. Can be caused by invalid print commands, corrupt data, invalid operations or even electrical noise in the cable.
Turn off the printer, then turn it on. Press Stop to clear the print job from memory. Turn off and back on. Print a document from a different software program. If that document prints, go back to the first program that failed and print a different file. If the error comes back, that file is corrupt. If the message persists with different programs and print jobs have the formatter replaced.
Turn off your printer and unplug the power cable.
Open the scanner lid.
Double check for any obstructions.
Move the print head to the left side and check again if there's obstructions on the right side.
Close the lid and try to turn on the printer.
If error message still displays on the screen, possibly it is a printer issue. It may require service.
Turn off your printer and unplug the power cable. Open the scanner lid. Double check for any obstructions. Move the print head to the left side and check again if there's obstructions on the right side. Close the lid and try to turn on the printer. If error message still displays on the screen, possibly it is a printer issue. It may require service.
A 960 RAM MEMORY FAILURE message indicates a failure of the RAM MEMORY that is soldered onto the printer's main controller/system board.
If the printer is displaying a 960 memory error.
1. Power off the printer.
2. If you have any extra memory SIMMs or code SIMMs installed in the printer, remove them.
3. Power on the printer.
4. If the 960 error continues, the main controller/system board will probably need to be replaced.
5. If the 960 error does not return, try printing a few documents.
6. If these documents print correctly, the cause of the 960 memory error is probably one of the SIMMs you just removed.
To confirm this, do the following:
1. Turn off the printer and reinstall each SIMM one at a time.
2. After you install each memory card, power the printer back on and try printing. If the error returns as soon as you install a particular SIMM, that SIMM is probably the cause of the error message.
Hello. I cannot find the specific error you are having. It is possible the wraps in front of the ink or the colors are switched, however unlikely.
Here are all the error codes for the printer, it will guide you through the problem.
Here is the manual.
hello try to do this
press #1934 and right arrow key
disply appear ready tech
press menu &left arrow key
display new cartridge
press enter button twice.
then toner empty message is over
do previous simulation for go normal condition.
paper senser is located at back side of the machine remove backside cover and see heater unit near the hot roller paper senser is located
It means the modular I/O card is not ready. Check the MIO card documentation. More then likely, the printer will display this message until the problem with the card is corrected. You can check to see if this is the problem by removing the card and seeing if the error message is still being displayed. Be sure to check your documentation for the correct procedure to remove the MIO card. Faiture to follow the manufacturer's directions and recommendations can cause harm to your computer or possible loss of valuable data.
Tried to isolate the printer. Turn it off and unplug the usb and the power cable. Open the cover and quickly check for any obstruction. Connect the printer directly and if possible use another power outlet. Also, tried pressing the copy button to see if the unit responds. If you still have the same error, the printer might need service and you need to contact Epson.