I had this problem myself. The solution is to take a fine, rigid object, like a paper clip, and use it to press the "reset" button, which is located just above the USB adapter on the device, and clearly marked.
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Yes, you need Sonic Stage software installed in PC to transfer mp3 files in this Sony MP3 Player. Click Sony Support, select OS running in PC in drop down list to download Sonic Stage software, install it in PC then connect mp3 player with PC and transfer files through Sonic Stage. Thanks.
Transfer mp3 files through Sonic Stage software in Sony NW-E307 mp3 player to get sound in its earphones You can install Sonic Stage software from cd supplied with player or click Sony Support to download it by selecting OS in your computer in drop down list on that page.
I have the solution. Push the menu button (the one ne with the file folder) until "search" is displayed. push the down arrow key on the jog button,10 times, until "advanced menu" is displayed. Pushe the right button on the jog until "format" is displayed. Use the jog buttons until "format ok" is displayed. Then push the play button and the problem is sorted. Good luck.
Go here for the manual & other docs:
Also try a format
To format plug it in to usb.
Go to my computer
It shows up as a removably disc, usually drive f:
Right click on drive f: (or the approriate drive) and click format.
Let me know what happens, you will have reload the player, also try bypassing the software you are using to tranfer, by opening up drive f: and clicking and dragging your music into it , or you can copy and paste it into drive f:
hiya I have a sony bean too and it does exactly the same thing as yours, if you havent sorted it out yet all you have to do is look under the usb flap and you will see a reset button, push it gentally with a pin, it will work agauin and you wont loose all your music, hope this helps