I've found it works after the set has warmed up. I don't know what the problem is. The other thing is I will just keep ejecting - just hit the eject button over and over - open/close etc and after a while it plays. It's REALLY annoying
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sounds like bad pick-up unit (optical eye). these will heat up and reduce the fm envelope signal causing the optical eye to not read disc info. not worth repair. (it may could use cleaning, but usually a dirty eye will effect the movies from the beginning not after warm-up. mch
I do not have good news for either of you. These are notorious for having cheap lasers in them and their original purchase price usually makes a repair cost prohibitive. If you are having an intermittent problem where the disc will freeze - then play - then freeze - then play this is often the first indicator that the laser is failing. One easy way to confirm this is to play a compact disc in the player. CDs are easier for the player to read than DVDs are. If it plays CD and you continue to experience problems with DVDs this usually indicates a laser failing. Remember, when buying a consumer electronic product, the price of a thing usually reflects the quality of that thing.
As for cleaning discs; if a laser has enough residue built up on it to prevent the error correction system from overcoming it, then the microfine brushes on a cleaning disc will probably be ineffective at removing that build up. Cleaning discs are akin to the old VCR cleaning tapes, usually ineffective.
This is a common problem for all combo units. The high voltage of the TV section attracts large amounts of particulate dust from the air and often it collects inside the DVD unit. The best way to deal with this is to clean the lens of the DVD unit u sing a cotton swab and alcohol. The store bought "cleaners" MAY work, but that is rare. These cleaners are nothing but small brushes embedded into a disc. They attempt to brush off hte dust. This rarely works. Open up the unit (if you feel comfortabel in doing so) to access the DVD section. Remove the top cover and carefully clean the lens. That should resolve the problem.