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Question about Sony FD Trinitron WEGA KV-36HS420 36" TV

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Closed Captions Hi, I'm having a problem with closed captioning on my TV... have had this problem ever since we got the tv 2 years ago. For the longest time I thought it was my cable provider's fault and I've called them several times about it but to no avail. They would "re-send the signal" and a couple of times it seemed to fix it but then it keeps coming back. I thought it was the cable company because it seemed to be limited to certain channels. It still seems to be limited to some channels that have this problem where others do not. But now I think it's the tv because when I press the menu button on the remote control, it seems to fix itself after repeated pressing. What's happening is the captioning will be fine for awhile and then the words become scrambled, borken up, or non-existent. Sometimes it is so bad that even scrolling captions are completely scrambled. When I press that menu button it eventually it fixes itself and goes back to normal but for the few minutes that I'm scrambling with the menu button or waiting for it to fix itself, I'm missing show content (and context) because I can't hear some of what's going on. It's hard to read lips when an actor's back is turned or the camera isn't close enough to their face or isn't on the speaker at all. A major pain in the butt mind you.. is this something a TV repairman would have to fix? There doesn't seem to be any options on the Menu for using the remote to fix it. Cable feeds shouldn't be a problem.. if I have to call a repairman I will, but if there's anything I can do myself I'm happy to give it a try.

Posted by Connie Pavlicek on

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Plz contect me we repair lcd plasma and projection tvs

Posted on Jul 29, 2009


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Related Questions:


Can't get closed captions to turn off.

What's the TV source? For most TVs, caption feature only works with signals on the antenna (RG-59/RG-6). That is over-the-air or cable without a set-top box.

For all other sources, you need to enable/disable the captions at the box (or a primary box, for some setups).

Some remotes will have a caption button. Otherwise, you'll have to search in the menus. On my IPTV set-top box, to access the closed captions control, I have to press Menu. After choosing the setup menu, I need to enter a code (from my service provider), then enter the Audio menu. Inside that sub-menu, I can access the Captions section. Years ago, I helped a neighbor with enabling closed captions on a secondary TV that was served by a satellite box in another room. The set-top box at the primary TV needed to be set that signal to Single Mode (show the same program on both TVs). This was done by pressing physical buttons on the box. Then enter menu system on that set-top box. Navigate to and select properties. The closed captions menu was inside this sub-menu. When the captions were enabled at the primary box in dual mode, the captions only displayed on the primary set.

I hope this helps.

Cindy Wells

Closed caption option not highlighted

What is the TV source or input? Unless the source is antenna or cable using the antenna in, the captions have to be disabled at the set-top box that is providing the signal. Some set-top boxes have a CC button on the remote but many have this hidden in the menu system.

My IPTV box requires me to press Menu, choose the Settings menu and then enter a code provided by the provider. Once in the menu, the captions are enabled in the Hardware > Audio menu. Some satellite dish set top boxes have different access methods depending on the TV setup. If you have a master box that feeds two TVs, the setting menu to control the closed captions was only available on the TV closest to that box. (This was the case for a Dish receiver with a Single or Dual mode. In single mode, turning on the CC enabled the captions for both TVs. In dual mode, the two TVs could be tuned to different channels but only the TV nearest the set top box would display the closed captions if the feature was enabled. On that receiver, the closed captions were reached by pressing Menu. Then the captions options were under Properties > Closed Captions.)

Please indicate what the TV source is for further information on where the sub-menu for the closed captions will be toggled on and off.

I hope this helps.

Cindy Wells

I have a Sony KV-27ts27 television that I bought secondhand, without a remote. I need to know how to turn on closed captions. When I had cable service with AT&T Uverse, the closed captions were working but...

Here is a link to the manual. It appears to me your set does not support closed captioning. It is too old. It mentions channel captioning, but that is for a channel identifier for reference. KV-27TS27

How do I get closed captioning on a Samsung TV model TXJ2754?


Your TV displays the closed captions that are broadcast with some

television shows. These captions are usually subtitles for the hearing

impaired or language translations. All VCRs record the closed caption

signal and most pre-recorded commercial video tapes provide closed

captions. Check for the closed caption symbol in your television

schedule and on the tape's packaging: .

1 Press MENU repeatedly until you see the Setup menu. Press CH
to select "Caption."

2 Press VOL+ to open the Closed Caption menu.

3 Press VOL + to turn closed captioning on.

Misspellings and odd characters can occur in captioning. Also, there may be a

captioning delay after changing channels. Neither situation is a TV malfunction.

4 Press CH to highlight "Mode." Press - VOL or VOL + to choose

"Capt." (captions) or "Text." In caption mode, captions appear and

cover a small portion of the picture. In text mode, information unrelated

to the program, such as news reports, are displayed and
often cover a large portion of the screen.

5 If you wish, use CH , CH , or VOL + to change the captioning

channel or field. Then, press DISPLAY to return to normal viewing.

 Different channels and fields display different information, such as additional
languages or supplemental information


Does the toshiba 27a44 have closed captioning?

You have two options with closed caption feature.
Captions of Text
A caption is a printed version of a dialogue narration and/or sound effects of a programme. Text is information not related to the programme that appears on half of the TV screen when available.

To view Caption or Text

[1] Select the desired programme. Closed captioned programme are usually marked in your local TV listing as "CC"
[2] Press CAPTION/TEXT repeatedly to select caption or text mode.
[3] Press 1/2 to select the caption or text channel.
[4] To turn to off the closed caption feature, press CAP/TEXT repeatedly until captions or text no longer display 0n-screen.

Need to know how to put the tv on close caption

Captioned programs are marked in TV listings by "CC". so press the cc button on the remote and the closed caption option will be that cc button again to turn off the closed caption option.
1) Check the size and manufactured year of your television. If it was made after 1993 and is larger than 13 inches, it has a closed captioning system built into it. Otherwise, you may need to purchase a separate closed caption system, which are available at a number of online outlets.
  1. 2)Turn on your TV and access the menu for closed captioning. The precise location of the menu varies by television set. Most are accessible by pressing the "Audio" or "Set Up" menu on your remote, then scrolling down to the "CC" or "Closed Captioning" option. Check your owner's manual for precise instructions.
  2. 3)Turn the closed captioning option to the "On" position. It will then run closed captions for every program that broadcasts them. Newer sets may allow you to adjust the size, font and colors of the closed captioning letters to fit your individual tastes.
  3. 4)Tune to a particular program for a few minutes to make sure the closed captions are working. Note that while many broadcasts run closed captioning, not all of them do. If the captions don't appear, check your TV listing to ensure the program includes them.
  4. 5)If you're watching a DVd on your TV, access the DVD's "Set Up" menu. It should have captioned options, which allow you to show captions in English and possibly other languages as well.
  5. thanks.

Cannot turn CC off.

Features preferences
Caption service
This allows you to select the Closed Captions service levels of analog
broadcasting to be displayed.
Closed Captioning allows you to read the voice content of television
programs on the TV screen. Designed to help the hearing impaired, this
feature uses on-screen ‘text boxes’ to show dialogue and conversations
while the TV program is in progress. Captions will appear on the screen
during captioned broadcasts.
& Select Captions service.
é Press the cursor right.
“ Select the desired Caption service:
• CC 1, 2, 3 or 4
Dialogue (and descriptions) for the action on the captioned TV program
shows on screen.
Usually CC 1 is the most used. CC 2 may be used for alternate languages
if they are being transmitted.
• T 1, 2, 3 or 4
Often used for channel guide, schedules, bulletin board information for
Closed Captions programs, news, weather informations or stock market
Not all Caption services are necessarily being used by a TV channel during
the transmission of a Closed Caption program.

Features menu
& Select Features in the TV Settings menu.
é Press the cursor right to enter the Features menu.
“ Select the menu items with the cursor up/down and adjust the settings
with the cursor left/right.
Closed captions
This displays the transmitted CC- or CS-text on the screen according to
your chosen CC or CS service in the Setup, Features preferences menu,
This text can either be permanently displayed (assuming that the
service is available in the broadcast) or only when mute is active.
& Press the cursor right after having selected Closed captions.
é Select On, Off or On during mute.

New Toshiba 37" flat screen always displays Closed Captions. Feature is turned off with TV remote, feature not available on Cable remote. Toshiba says it is Cable company problem, Mediacom cable can...

I've had this problem for a bit, it seems that there are two ways to turn off the closed captions.
1:Menu--->Preferences--->CC and Digital Audio Selectors. This displays the menu on the bottom of the screen with the choices of Closed Caption formats and digital audio. This is not the correct menu to be in. This turns off the CC as long as the TV is not turned off or the input is not changed. This is a temporarily either turns the CC on or off.
The Solution:
2:Menu--->Setup--->TV Settings--->Closed Captions Settings Displays a menu in the center of the screen, with the options of Turning the Closed Captions on and off, the Analog CC Mode and Digital CC settings. You must turn the Closed Captions off in this menu or the changes to CC are temporary.
For the record:
1. I'm aware I'm 2 years late on this, but I just want others to be able to solve this issue on their Toshiba. Don't worry, my Toshiba is the same age as yours
2. I've lost faith in Tech Support ages ago. I'm sorry that they were that incompetent.
3. Its ridiculous that there are two entirely different menus to alter the closed captions. Took me forever to figure this out.
Hope this helps you and others.

Closed Caption

closed caption depends on your tv stations. If a tv station does not support providng closed captions, then it will not really show closed captions. Closed captions depends really on the feature of a tv station

Closed captions

Closed Caption may only come on when you have the television muted.
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