The problem apparently is related to the purge unit located at the far right side on where the printhead moves back and forth.
there appears to be three common problems that causes the error, which is related to a paper jam error. 1) If its a new printer or even an older one, there are two sponges that collect ink and two plastic wipers located in purge unit may be loose or missing. Check to see if its it there. If not, it may actually be stuck somewhere.
2) there may some paper stuck somewhere around the printhead and or the purge unit or
3) there is a build up of gooey ink on the purge unit.
, I turned off the printer & unplugged it, move the printhead to the left and used long Qtips with Windex to clean up the ink around the purge unit including a little white plastic spring-loaded lever. also dampen the sponges with Windex. If you do this be careful not to dislodge the sponge or wipers. If you do, you can alway stick the pieces back in. After cleaning it, and checking the sponges and wipers are seated correctly, plug the unit back in and hopefully it will work fine. hope this helps.dont forget to rate as fixyaa
ok great
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Sorry for annoying you again Jonnie, where it says "I am a bit worried I may have caused further damage by movit it to the right", it should say "moving it to the left". The head was stuck on the right side all the time during the display of the 6A00 error, I had to move it to the left in order to reach the purge unit - this is where I had to apply a bit of force as it was stuck. Hope this clarifies.
Thank you once again.
Mike
Hello again,
I have managed to fix the problem. All good now.
Cheers,
Mike
Thanks for the extra information :)
All the best.
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