Question about GE GSL25JFPBS Side by Side Refrigerator

3 Answers

No water at the door 2

Ok, here goes again. I have no water in the door dispenser. I pulled fridge out and disconnected line at solenoid and when front lever is pressed, there is water expelled from tube. I reconnected tube and moved to the underside of door and disconnected the line again. Then I pressed the front water lever and once again it dispensed water like it should. But once I re-connect the line at the base of the freezer door, there is no water coming from the front of the fridge dispenser when the lever is pressed. I must have a blockage in the door somehow. What should I do now? How does the door come apart? Thanks, Ben ([email protected])

Posted by ben fogerty on

  • Anonymous Feb 04, 2008


    I have the same problem and have the foamed in place model. So How can I check the heater ?




3 Answers


  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Hesshouse ---- thanks for the tip. I only had to leave the light on in the dispenser for less than 5 minutes and the water's running fine now!

Posted on Jan 22, 2008



  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 20 times.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 18 Answers

I fixed mine by leaving the light on the dispenser on. It took about 6 hrs, but the little heat from the light bulb was enough to defrost the water line.

Posted on Jan 07, 2008



  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 237 Answers

OK that's good troubleshooting! You likely have the tube in the door freezing causing the blockage. Check and see if you have lots of screws under the door seal area, if ya do then remove all the screws and you can pull the inner door off. There you will see the water tube, the aluminum heater area, etc. The tubes usually freeze due to lack of factory insulation right at the sharp bend to the door dispensor. Check that your door heater is working also but it never hurts to add extra insulation around the tube. Also seal all little passages the tube goes through to keep air from being pulled inside the door. If you don't have any screws under the door seal rubber... the door is a foamed in place model and you can't do anything about it but check the heater is still working. That means a whole new door...

Posted on Dec 04, 2006

Add Your Answer


Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Water dispenser does not work. When I depress the water dispense actuator, I have pressure at the bottom of the door,but none from the dispenser tube spout. I ran a wire up the tube from the bottom of the...

It could be the water valve side for the dispenser. So a couple of problems can be had with this description. 1. The electric solenoid for the valve is bad so it doesn't open the valve. 2.The valve itself could be bad so the solenoid opens it but nothing flows. 3. The water line could be frozen inside the door so no water flows. 4. The dispenser switch is bad or the plastic holder that holds the switch is bad so the switch fell out of its proper position. 5. The circuit board is bad.

Easy way to check is to pull out the fridge and take the water line off that valve by pressing down on the little ring around the line while pulling up on the line (tube thing). It should pull out easily(to reinsert just push the tubing back in without holding the little ring down, it goes in by itself and self-seals). With the tube out of the solenoid valve have someone operate the water dispenser lever and see if water shoots in your face ha ha. Read further if you're testing by yourself...

You can also do the same test from the front underside where the tubing has a coupling just under the door hinge area (so you can take the door off without cutting the tubing). Pull the lower skirt off the front of the refer and you should see the tubing and little coupling, it works the same, push down on the ring area and pull the tubing out. That way you don't have to move the fridge and can operate the dispenser lever yourself to see if water flows out the disconnected coupling. If water flows then the valve/switch/circuit board are working fine of course and your tubing is frozen at the door. You will need to defrost the tubing somehow, usually means a hairdryer blowing up into the dispenser area or turning off the whole refer and leaving the door open for a day.

If nothing happens (no water still) then you need to check if the solenoid is working electrically. Pull the fridge out and pull the wire plug off the ice maker valve and put the wire plug from the dispenser valve on the ice maker valve. Watch inside the ice maker and push the door dispenser lever, if water flows into the icemaker then the electrical door switch/circuit board is OK and the problem is likely the solenoid valve to the dispenser is bad or a frozen line in the door still. You get the idea, you can swap wires/valves and even tubing (if their the same size) around till you logically find the part not working. Remember in troubleshooting you're not really trying to find the broken part... you're trying to find ALL the other parts are working, which by process of elimination will lead you to the last part that ISN'T working.

If you are comfortable with electrical troubleshooting using a multimeter you can check for 110 vac at the plugs when the switch is press also but that depends on your tools and skill level, etc.

See this link for a diagram of that door assy and the parts involved.

Typically I'd be suspicious of the valve itself being bad or the circuit board, next on the list is the switch, and last would be the frozen line.

Jun 18, 2011 | GE GSS25LGM Side by Side Refrigerator

1 Answer

At back of unit I disconnected line and get water and I know that the switch works but no water comes out front?

When you push in the water dispenser do you hear two clicks? The first click is the switch in the front. The second click is the solenoid in the back. The solenoid has to open to let water through. If you don't hear that second click then it is most likely the solenoid.
If you remove the grill below the fridge doors you will find a plastic line and a coupling. disconnect the coupling. Push the dispenser arm in and see if water comes out. If it does then you have a frozen water line in the freezer door. Most likely it is frozen right below the ice cube dispenser door as it sometimes leaks out cold air if it does not shut properly. You can use a heat gun or hair dryer to thaw the line. Be careful not to melt any of the components.
If you do not get water out of the line at the coupling then it may be frozen in the fridge cooling coil. This is rare and usually only happens if you run your fridge on a very cold setting.

Jan 24, 2011 | GE GSS25JFPCC / GSS25JFPWW Side by Side...

2 Answers

My refrigerator is not pumping water through the door. It is making ice properly. What would cause that? Thanks GE GSL25JFPR BS

If this is a newer fridge, less than 10 years old, the problem likely lies within the freezer door itself. Underneath the freezer door, behind the toe plate, is a water line union, either a screw in type, or blue, push-in type of connector, with 2 white collars on either end. push these collars toward each other while pulling the water line out of the connector..if its the screw in, simply unscrew it by hand. once you have it seperated, put the water line NOT coming out of the door into a bowl on the floor, and actuate the water lever, does the water fill up the bowl? Then your door's insulation has pockets of air, which over time build up with ice, and then freeze the water inside the door, preventing it from dispensing..

There is no fix for this, other than replacing your door, and i couldnt even tell you if the new door will solve the problem.

My advice, complain to GE.

Apr 07, 2010 | GE CleanSteel GSL25JFTBS

1 Answer

Model 253.54673304 water is not dispensing from is ok. both circuit boards were filter installed .ice is being made and dispensed.all 3 motor are working, but no water from dispenser.

You replaced motors? Did you replace the water solenoids on the back of the Fridge also?Sounds like you have either a wire or 2 disconnected from your cold water solenoid in back of the box, or your refrigerator compartment is freezing at the bottom and blocking your water flow to the cold water valve. Your cold water tank is located at or near the back and bottom of your refrigerator.

Mar 13, 2010 | Refrigerators

1 Answer

Ge fridge- water dispenser in door wont work yet ice maker does.

There are a few reasons for this. Most common, is the water filter. After a period of time(literage usage) the filter eventually blocks up.Flow will not continue until a new one is installed. On occasion, the water line in the freezer ices up, but doesn't often happen. If so, you will need to defrost freezer until pipe is no longer iced up(set freezer to about -20 degrees celsius).or very possible, water solenoid at the back of the fridge has gone faulty.You will need help with this check,There will be 2 valves. Very possibly it will be the RHS one at the back. Switch water supply off at the back then go to the water solenoids at the back of the fridge.and disconnect the one pipe on the solenoid that leads into the fridge. Open fridge water tap again and ask member to quickly press water dispenser lever.Note if water squirts out for that brief period.. If not, reconnect pipe again then do the same disconnection to the second solenoid. If no water comes out then,(make sure water is open), then the water valve needs to be replaced.

Oct 04, 2009 | GE Refrigerators

1 Answer

Kenmore s/s f/f; ice dispenser working; water dispenser not

If you can't hear the solenoid on the water inlet valve(it's on the back where the water supply hooks up) when you try the water then the water switch on the dispenser is at fault.

If you do hear it Your water line could be frozen in the door. You can disconnect the line under the unit before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it doesleave the door open till it thaws.

If it doesn't come out there disconnect it at the water inlet valve and see if it comes out there.

Oct 02, 2009 | Kenmore 55612 / 55614 / 5561 / 655619 Side...

1 Answer

The frigde stopped dispensing water. I replaced the inside the fridge water filter, but it still doesn't dispense water. The ice maker is ok so it's getting water. Any ideas on what I can try next?

Your water line could be frozen in the door. You can disconnect the line under the unit before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it does leave the door open till it thaws

disconnect the line to the water dispenser at the water inlet valve on the back where the water supply comes in and try the dispenser. if you hear the valve work but water doesn't come out, the valve is bad. If you don't hear the valve, the dispenser switch is bad.

Aug 10, 2009 | Refrigerators

2 Answers

The water solinoid is not sending water to my ice tray

Had the same problem. As long as the ice machine is still moving, meaning its working but just no water is getting to the ice tray.  order part #2205762 valve, solenoid and change it out.  It is not hard to do if you pay attention to how you take the old one out.

Feb 26, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...

2 Answers

Water does not dispense from the door but there is water to the filter fitting

connect the water line in to the solenoid [with out the filter] to see if u dispensing water

Dec 01, 2007 | GE Monogram ZISx420DR 42-inch Side by Side...

2 Answers

Water dispenser not working

2 possible problems.  
#1 water valve for the water side is stuck in the closed position.  Only way to tell is to pull the bottom kick panel out and look for the water line disconnect.  Separate the line, close the door and try to draw water through the dispenser.  If the water comes out of the disconnected line, then the water valve is good.
#2  if water is coming out of disconnected line, then the problem is in the freezer door.  There is a heater that keeps the water line from freezing inside the freezer door.  It is not repairable!!  The freezer door has to be replaced.

Nov 21, 2007 | LG LRSPC2031 Side by Side Refrigerator

Not finding what you are looking for?
GE GSL25JFPBS Side by Side Refrigerator Logo

392 people viewed this question

Ask a Question

Usually answered in minutes!

Top Refrigerators Experts

Vish Iyer
Vish Iyer

Level 2 Expert

76 Answers


Level 3 Expert

3063 Answers

Cindy Wells

Level 3 Expert

6234 Answers

Are you a Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides