Toshiba 42dpc85 plasma monitor

I'm having the same problem. I got my TV on sale too. The repair says TV parts also very expensive. I will not be purchasing a plasma ever again. I only had my TV for 18 months and never got the extended warranty, shame on me. Live and learn


I'm having the same problem. I got my TV on sale too. The repair says TV parts also very expensive. I will not be purchasing a plasma ever again. I only had my TV for 18 months and never got the extended warranty, shame on me. Live and learn

Our Toshiba 42HP66 picture just went out after owning the $1700 plasma television for only 18 months. We can hear sound, but the screen is black and the television does not seem to respond to changing input commands. We contacted the Best Buy where we purchased our television and they said since we did not purchase the extended warranty, there was nothing they could do. We were then told that the cost of repair would nearly equal the purchase price. We also contacted a customer service representative at Toshiba who also told us that they could do nothing for us. Is a $1700 television supposed to be obsolete after one and a half years? Is there anyway to repair these? I don't plan on ever purchasing another plasma television. Our Toshiba 42HP66 picture just went out after owning the $1700 plasma television for only 18 months. We can hear sound, but the screen is black and the television does not seem to respond to changing input commands. We contacted the Best Buy where we purchased our television and they said since we did not purchase the extended warranty, there was nothing they could do. We were then told that the cost of repair would nearly equal the purchase price. We also contacted a customer service representative at Toshiba who also told us that they could do nothing for us. Is a $1700 television supposed to be obsolete after one and a half years? Is there anyway to repair these? I don't plan on ever purchasing another plasma television.

recently i left the room for a few minutes and returned only to find that my plasma had no picture.
the sound was there and all of the menu features seemed to respond to
command attempts but still no picture. i changed the input, cables,
tuner box etc. the problem is obviosly with the tv. any ideas???? no plasma repair within 150 miles of my location. i;m pretty handy if i knew what to check
recently i left the room for a few minutes and returned only to find that my plasma had no picture. the sound was there and all of the menu features seemed to respond to command attempts but still no picture. i changed the input, cables, tuner box etc. the problem is obviosly with the tv. any ideas???? no plasma repair within 150 miles of my location. i;m pretty handy if i knew what to check

had the same problem sound but no picture took it to a local tv repair shop an he replaced 3 panels at a cost of £180 jobs a gudden had the same problem sound but no picture took it to a local tv repair shop an he replaced 3 panels at a cost of £180 jobs a gudden

I have only had my plasma for less than 18 months, my dausghter was watching tv and it just went black, we had sound for a little bit but when tv was turned off it went out as well, now all we hear is snow and a blac screen, I have not taken it to a repair person as of yet. like others we did not purchase the extended warranty so we will porbably be out the money as well, any resolution would be helpful. I have only had my plasma for less than 18 months, my dausghter was watching tv and it just went black, we had sound for a little bit but when tv was turned off it went out as well, now all we hear is snow and a blac screen, I have not taken it to a repair person as of yet. like others we did not purchase the extended warranty so we will porbably be out the money as well, any resolution would be helpful.

Just like everyone else wrote in, the TV just went black when I left the room. Sound, but no picture. I had the unit diagnosed at a reputable (but expensive) repair facility. Apparently the y-z controller assembly has malfunctioned and requires replacement. The cost would be $ 345.00 (Can) and $225.00 labour. The TV is 18months old and barely gets used. This is nothing short of ridiculous. I'll never buy another Toshiba product again as they were less than helpful and would not even listen to my concern, let alone contribute to the repair. The unit cost over $2200.00 at the time. You just lost my business Toshiba!!!!!!! Does anyone have access to Toshiba parts? Just like everyone else wrote in, the TV just went black when I left the room. Sound, but no picture. I had the unit diagnosed at a reputable (but expensive) repair facility. Apparently the y-z controller assembly has malfunctioned and requires replacement. The cost would be $ 345.00 (Can) and $225.00 labour. The TV is 18months old and barely gets used. This is nothing short of ridiculous. I'll never buy another Toshiba product again as they were less than helpful and would not even listen to my concern, let alone contribute to the repair. The unit cost over $2200.00 at the time. You just lost my business Toshiba!!!!!!! Does anyone have access to Toshiba parts?

I had the same problem occur to me. Repair shop said 3 boards failed and the repair would cost over $400. I contacted Toshiba and they are not interested in helping cover the cost in any way. Apparently there was a design flaw with the set that allows the circuitry to overheat. This resulted in a direct short that basically let the smoke out of some capacitors. We live and learn. Short answer is don't buy from Toshiba. You will probably end up regretting it. I had the same problem occur to me. Repair shop said 3 boards failed and the repair would cost over $400. I contacted Toshiba and they are not interested in helping cover the cost in any way. Apparently there was a design flaw with the set that allows the circuitry to overheat. This resulted in a direct short that basically let the smoke out of some capacitors. We live and learn. Short answer is don't buy from Toshiba. You will probably end up regretting it.